Because of its effectiveness and accuracy in data analysis, as well as its ability to support a wide range of smart device features, AI technology is gaining popularity. A wide range of commercial enterprises and industries are beginning to rely on this sophisticated technology to provide the highest level of customer service and satisfaction rates. Thanks to AI, digital marketers now have access to the insights they need to create and manage successful marketing initiatives.
THE MANY WAYS AI IS BENEFITTING MARKETING
When marketers have a deeper understanding of their target market, they can use this information to create customised marketing strategies that will communicate with their customers on a psychographic level and reach them at the correct time and place. Some of the ways AI makes this possible are:
Trend forecasting and real-time predictive modelling
For the majority of businesses, understanding trends is a tremendous challenge. Marketers can more accurately predict future events by employing real-time models built with AI and machine learning. Under Armour, a sports apparel company combines user data from its Record app. Through this data, the brand has the ability to offer relevant training advice and lifestyle changes based on the gathered data.
Bespoke customer experience
Brands must quickly evolve to capture the emerging digital consumer, moving from a traditional customer model to one focused on the online experience. To reach this next generation of customers with personalised experiences, brands can tap into the power of automation, machine learning, AI, and segmentation to increase brand awareness, change perception, improve web traffic, and grow sales.
This story is from the 17 June 2023 edition of Business World India.
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This story is from the 17 June 2023 edition of Business World India.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.
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