WALGREENS DIVES INTO PRIMARY CARE WITH CLINIC EXPANSION
AppleMagazine|AppleMagazine #454
Walgreens will squeeze primary care clinics into as many as 700 of its U.S. stores over the next few years in a major expansion of the care it offers customers.

The drugstore chain said that it will partner with VillageMD to set up doctor-led clinics that also use nurses, social workers and therapists to provide regular treatment for patients.

The retailer will redesign stores that get the clinics, narrow their shelves and pull products like tobacco and other grocery items to make room.

Drugstores like Walgreens and rival CVS Health Corp. typically tuck small clinics in the back of their stores to dole out flu shots or treat minor ailments like sinus infections or poison ivy. But Walgreens said last fall it was going to close nearly 40% of those clinics.

The company has been looking for a way to provide more comprehensive care, said executive Alex Gourlay.

“We are very confident that this is the right model for the future,” said Gourlay, Walgreens global co-chief operating officer.

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