It’s a little past midnight at HSN headquarters, and Serena Williams is nine minutes into a disquisition on a piece of fabric she’s called “Convertible A-line Top With Scarf,” available to you, the home shopper, for $39.95 or three “flexpays” of $13.32. “It’s like one huge circle that has a lot of style in it,” she says, not without conviction, fiddling with the bottom of the one she is wearing (“This is, um, mustard”), flapping it like a fan, rubbing one hand on her arm, and smoothing her hair. She forgets the names of colors, misstates a price. There with the right number and the right name is HSN savant Bobbi Ray Carter, sheathed in a hot pink Convertible A-line Top With Scarf and raccooned in black eyeliner, filling in her co-host’s “ums” with the deft patter of a sales professional: “Amazingly transitional, think-fall-think-summer think-winter-summer-into-fall versatility, quality, surprise scarf.” Bobbi Ray Carter knows how to touch a piece of fabric: She gives it a crisp snap between her fingers, smartly smooths the drape, all the while growing progressively more tense as Serena fumbles some hangers and launches, at 56 minutes, into a long anecdote about packing jeans for Wimbledon. “Mmmm,” says Bobbi Ray Carter, tight-lipped and possibly not breathing, awaiting the arc of Serena’s story to make its mumbly descent—“I felt good packing my own jeans, I had a moment there”—so she can finally change the subject—“And it’s our customer pick!”—and steer us back to the safe harbor of Denim Moto Legging color choices.
This story is from the Aug 10–23, 2015 edition of New York magazine.
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This story is from the Aug 10–23, 2015 edition of New York magazine.
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