TCS ION: Transforming Student Assessment System Through Innovation
eGov|May 2019

TCS iON has been designed and customised based on the requirements of the local market, says Venguswamy Ramaswamy, Global Head, TCS iON, as he talks at length about the core principles and functioning model of TCS iON, the future plans and how TCS is working towards bridging the skill gap between the youth and the industry, in an interview with Rajneesh De of Elets News Network (ENN).

Venguswamy Ramaswamy

What is the vision of TCS iON?

During the inception of TCS iON, we had laid out a few principles. The first one stated that it is an IT-as-a-Service model where we are not going to do software development projects for customers but instead provide services in a subscription-based model. Secondly, we wanted to make it an on-demand platform where there would be a large number of components and capabilities that can be consumed based on the individual requirements of the customers. Thirdly, we aimed to integrate best practices into the service itself. We ensure that no unfair means is practiced in terms of cheating or impersonation. Hence it is a business process as a service and not just a technology service. The fourth aspect was the ability to align with the law of the land requirements. The fifth point is, it is completely on the cloud and not on-premise. The sixth and last point is that the commercial model will be on transaction per unit, for example in terms of assessment it would be the number of candidates, for manufacturing units, it could be users and in case of education, it can be students and so on. These core business principles are being retained till date.

How has been the evolution of TCS iON over the past few years?

When we started, we looked at small and medium businesses such as Manufacturing. As the market started growing, we looked beyond these areas and conceived multiple platforms. In end 2011, we launched the assessment platform followed by the learning platform. We observed that the platforms which were launched later have experienced much faster growth than those launched earlier.

Which are the platforms which are commercially active right now?

The small and medium business platforms that we created for manufacturing, education continues to grow. In fact, the rate of growth and adoption of the assessment and learning platforms in the market are much higher. Commercially, the business process related platforms are also available and a lot of customers are implementing these as well, but the assessment platforms have experienced higher demand leading to a much faster growth in the market. TCS iON is unique, ‘Made in India’ and is the first in the assessment and examination sector, which has the capability to deal with a large number of issues faced by this sector. We aim to curb the existing challenges in the education and assessment sector such as unfair practices, cancellation of exams, leakage of question papers to name a few. We have more than 100 patents filed on multiple platforms that we have created in India.

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