24/7 digital kiosks launched to help heartland minimarts
The Straits Times|November 26, 2021
11 of them have been placed at HDB blocks in Bukit Gombak and Clementi as part of pilot
Anjali Raguraman
24/7 digital kiosks launched to help heartland minimarts

It opened in Bukit Gombak in 2005 selling fresh vegetables, fruits and daily necessities like canned food, drinks and household products to people in the community.

Today, Guan Meat Enterprise minimart has expanded with seven unmanned 24-hour kiosks stocked with similar items located in Bukit Batok.

To make a purchase, users scan a QR code connected to an account they have registered for with their credit card details to unlock the kiosk and claim their items.

Mr Oh Zhen Yu, 21, who helps his mother, Madam Huang Shu Ling, run the business, said yesterday: “Since we are open only from 5am to 7pm, we are unable to compete with the large supermarkets, but at least (the kiosks) enable us to provide items to customers 24 hours a day, seven days a week.”

The year-long pilot programme using unmanned digital kiosks was launched yesterday by Enterprise Singapore, the Housing Board and the Federation of Merchants’ Associations, Singapore, as part of efforts by the Heartland Digitalisation and Revitalisation Committee.

This story is from the November 26, 2021 edition of The Straits Times.

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This story is from the November 26, 2021 edition of The Straits Times.

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