When Haydn Welch, 63, checked his 82-year-old uncle’s accounts he noticed he had been paying to watch television, despite licences being free for over-75s until August last year.
Haydn Welch, from Somerset, wrote to the BBC’s TV Licensing arm requesting a refund for nearly £1,000 overpaid in licence fees over the seven years – but was refused.
The BBC claimed it could not help as it did not keep records of customers’ dates of birth, so had no way of knowing when a customer was eligible for a free licence.
Mr Welch convinced his uncle’s building society to refund the cash on the basis that the amount charged on the direct debit was wrong.
Continue reading your story on the app
Continue reading your story in the newspaper
Speculation over H reaching fever pitch in online search
THOUSANDS of fans of BBC drama Line Of Duty believe Detective Superintendent Ted Hastings is the corrupt police officer known by the code name H.
London calling...Hollywood star Cruise ready to meet fans for Top Gun sequel
MOVIE superstar Tom Cruise is planning a world tour to promote his Top Gun sequel later this year.
Ballet star dies as theatre axes show
RENOWNED choreographer Liam Scarlett has died aged just 35, a year after leaving The Royal Ballet amid allegations of inappropriate behaviour.
US rages over police shootings
VIOLENT clashes broke out in Chicago, Minneapolis and New York after anti-police protests across the US on Friday.
How Dedicated Kate Went Undercover For New Cop Role
OSCAR-WINNING actress Kate Winslet became a true life detective in a small town “opioid district” in Pennsylvania.
NHS HAD CLOT ADVICE BEFORE PUBLIC ALERT
MORE than one in 10 people say they would not feel safe having the AstraZeneca vaccine following reports of a link with rare blood clots, a poll shows.
Irish premier: Let's not spiral into dark place
NORTHERN Ireland must not “spiral back to that dark place of sectarian murders and political discord”, Irish premier Micheal Martin said after another night of disorder.
LARMOUR'S DOUBLE ENDS HOLDERS' RUN
EXETER CHIEFS ......22 LEINSTER ............ 34 From Alex Spink AT SANDY PARK
A WINNER THAT WAS JUST HEAVEN-TRENT
Alexander-Arnold swoops to be the late-goal hero
Artist known as Prince: The king is in da house!'
A DECK-SPINNING, rapping heir to the throne shouted, “The King is in the house!” while learning to DJ in Ibiza.
If You Can't Join ‘Em… Stream ‘Em
This fall, Ricky Gervais was living his best lockdown life. Hollywood was on pause, but the actor and comedian kept in full stride. Binging fans had made his Netflix series After Life the most watched British comedy for the second year in a row while he stayed home writing a third season.
7 Keys for Self-Care
How to make your life on Earth radiant.
In My Skin veers between coming-of-age comedy and serious drama.
IT WAS FORTY YEARS AGO TODAY...
...that Mark King’s flying thumb first blew our minds and, in doing so, opened up a whole new era for the bass guitar. As Level 42 celebrate their fourth decade in business, we sit down with King and take a look back—with the benefit of 2020 vision
A Unique Viennese Collection of Art
An exclusive interview with David Ungar-Klein
LIT TRENDS - 3 Online Book Clubs with a Global Perspective
ONE OF LIFE’S GREAT pleasures is sharing a favorite book with a community of bright, engaging friends, wine in hand and the fireplace crackling. In a perfect world, the host of your local book club is charming, the introverts are cozy and the extroverts gregarious, the conversation is brilliant and never lags, and the serving board groans under the weight of everyone’s best-loved dishes.
What Would Social Media Look Like If It Served The Public Interest?
What would social media look like if it served the public interest?
It's a funny old world - ‘I miss the encounters I had with fans prior to the pandemic'
This week’s columnist: Comedian Hugh Dennis
It looks like ITV could have a bidding war on their hands as it’s been reported the BBC are desperate to poach Loose Women star Stacey Solomon so she can take part in this year’s Strictly Come Dancing.
After losing his best friend, Roman Kemp shines a light on male suicide…