Going ahead, he believes that for many, the focus will be on reprioritisng their IT spends.
The banking, finance services and insurance (BFSI) sector has been the biggest adopter of tech and the pandemic was no different. For BFSI, Bose believes that IT spends for 2022 are only going to go up, and customers are reprioritising their IT budgets.
"Investments will continue, but it will get a lot more prioritised. Clients will relook at their systems and see what is it that is bringing simplification, or what are the solutions that are creating better customer experience or bringing cost-effectiveness. The priority list is going to be crucial,” he added.
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