Communication In A Virus Hit World
HWM Singapore|March 2020
Curbs on travel being issued by governments are increasingly suggesting videoconferencing as a replacement tool.
Ken Wong

In 2003 when SARS first hit Asia, businesses introduced travel bans to protect staff and prevent the disease from spreading to uninfected staff.

At the end of 2019, Wuhan, a city in China’s Hubei province announced that it had discovered a new respiratory infectious disease, COVID-19 or what was first called the novel-coronavirus-2.

As it spread globally, businesses and governments worldwide began to issue travel advisories banning work teams and individuals, especially those who had been to china recently, from mingling and possibly cross-infecting each other.

As concerns and the number of infections grew, it began impacting more than just work travel. Global events like GSMA’s annual Mobile World Congress began to see companies like Amazon, LG, and Sony dropping out with the event finally being cancelled altogether.

But banning travel is one thing.

Businesses and employees still need to work and communicate with each other. While using the telephone is sufficient, there are solutions and vendors have developed tools that can make things easier.

Sami Ammous, Managing Director ASEAN at Avaya said that back in 2003, when SARS first hit, videoconferencing required the use of dedicated rooms and facilities; now nearly everyone has access to videoconferencing on their smartphone or tablet. “We are far more comfortable with the technology, it is easier and cheaper to use, and there are added features like session recording and document sharing, which has increased the benefits of videoconferencing,” he added.

Charlie Chan, Chief of Enterprise Business Group, StarHub said that StarHub is receiving increasing customer requests for collaboration tools (web and video conferencing) and services that allow fixed voice communications for their employees to be contactable at their fixed line number while working remotely. However he cautioned that videoconferencing tools will not fully replace business travel as face-to-face deal negotiations and closures are still required.

Continue reading your story on the app

Continue reading your story in the magazine

MORE STORIES FROM HWM SINGAPOREView All

This Monitor Does (Almost) Everything LG UltraGear 27GN950

LG’s UltraGear 27GN950 is a 4K gaming monitor that has pulled out all the stops to deliver a premium screen for gaming, content creation, and media consumption. And it has pretty much succeeded.

4 mins read
HWM Singapore
April 2021

Truly Lightweight And Powerful

Dyson Digital Slim

4 mins read
HWM Singapore
April 2021

Breaking The Glass Ceiling

How women in tech succeed in a male-dominated industry

4 mins read
HWM Singapore
April 2021

Thinking Of Joining Clubhouse? The Membership Fee Could Be Your Privacy

With leading media and business influencers such as Oprah Winfrey, Kanye West, Drake and Elon Musk enthusing about Clubhouse, the invitation-only ‘drop-in audio’ app has created massive awareness and interest globally, even though it’s still in beta mode. It claims to have 10 million users, up from 2 million in January 2021, and its US$1 billion valuation makes it a tech unicorn ranking alongside the likes of Uber and AirBnb.

4 mins read
HWM Singapore
April 2021

Building Fantasian For Apple Arcade

A chat with Final Fantasy creator Hironobu Sakaguchi about his latest gaming opus.

6 mins read
HWM Singapore
April 2021

A Big Ol' JRPG Throwback

Bravely Default 2

4 mins read
HWM Singapore
April 2021

What Should You Know About Cloud Security Solutions?

First, let’s explain exactly what the cloud is, and how it relates to digital security. Intuitively, some people believe that “cloud” storage means your data is being held in the air somehow, but this isn’t really the case. Instead, most cloud applications store data on physical servers, in datacentres around the globe. Your data is stored remotely, and provided to you upon request.

4 mins read
HWM Singapore
April 2021

The ‘Good Enough' Gaming Mouse

HyperX Pulsefire Haste

3 mins read
HWM Singapore
March 2021

The Road Less Travelled

Raji: An Ancient Epic

4 mins read
HWM Singapore
March 2021

Spooky, Not Scary

The Medium

3 mins read
HWM Singapore
March 2021