What This Puppy Chatbot Says About The Friendly Future Of Fintech For Consumers
PCWorld|August 2018

Intuit thinks this puppy will make finance more fun.

Melissa Riofrio

This puppy chatbot is the most adorable example yet of the promise of fintech. Fintech is a blanket term for financial technologies.

Fintech ranges from the payment and banking apps many of us already use, to the AI and machine-learning applications that crunch transactional data for financial companies, to cryptocurrency, block chain, and other complete re-imaginings of how money works. In June, at Intuit’s Innovation Lab in San Francisco, the puppy was one of several experiments shown by the company’s developers that explore how consumers could experience fintech in their daily lives—and maybe have more fun with managing money.

A PUPPY (OR KITTEN) THAT CARES

The puppy chatbot, along with a kitten and some human-like characters, are an experiment in what Intuit called empathetic virtual assistants. Designed to present a friendly face for answering your financial questions, these chatbots can converse using natural language and express one of six emotions based on how you seem to be feeling when you call.

Continue reading your story on the app

Continue reading your story in the magazine

MORE STORIES FROM PCWORLDView All

What to look for in a gaming monitor: The specs that matter

Gaming monitors are awesome, but which one is right for you? Let us guide you through the specs you should care about.

10 mins read
PCWorld
January 2021

WD Black SN850 NVMe SSD: Fantastic sustained write speeds via PCIe 4.0

This new PCIe 4 NVMe SSD is like-priced and about as fast as its mighty Samsung rival.

3 mins read
PCWorld
January 2021

Tested: 5 things you need to know about AMD's Radeon RX 6900 XT

Don’t have time to sift through benchmarking charts? Read this instead.

6 mins read
PCWorld
January 2021

Xbox Game Pass Ultimate tip: How to get 3 years of access to hundreds of games for dirt cheap

This incredible deal is still possible, but who knows how long it’ll stick around.

6 mins read
PCWorld
January 2021

How DirectX 12 Ultimate supercharges graphics on Windows PCs and Xbox

DirectX 12 Ultimate serves as a force multiplier for the entire gaming ecosystem.

7 mins read
PCWorld
January 2021

8 ways to make Cyberpunk 2077 run faster

Put the pedal to the metal, choom.

8 mins read
PCWorld
January 2021

Zenfox T3 3CH Dash Cam: Three cameras give you more to like

It provides good front, interior, and rear coverage, but its bulk could pose some installation issues.

4 mins read
PCWorld
January 2021

Acer Swift 5 (2020) : This MacBook Air alternative plays Fortnite

At 2.3 pounds, the Acer Swift 5 is a tiny Tiger Lake powerhouse.

8 mins read
PCWorld
January 2021

The Porsche Design Acer Book RS brings sports-car flair to the laptop

With a name like that, it has a reputation to uphold.

3 mins read
PCWorld
December 2020

THE BEST GAMES of this GENERATION

THE END OF A CONSOLE GENERATION IS ALSO THE PERFECT TIME FOR A RETROSPECTIVE.

10+ mins read
PCWorld
December 2020
RELATED STORIES

Fast Loans, Fraud, And Fintech

Scammers who tapped PPP funds liked using online lenders

4 mins read
Bloomberg Businessweek
October 12 - 19, 2020

They Helped Save Their Co-Founder While Building a Company

Every founder knows that the culture they create can ensure their company’s survival. Rarely, though, does it save an actual life. But that’s exactly what happened at MX, a Lehi, Utah-based fintech company co-founded by Ryan Caldwell and Brandon Dewitt in 2010.

2 mins read
Inc.
May - June 2020

The Chinese Are Skipping Cash For Fintech

The Chinese are skipping straight from cash to digital finance.

5 mins read
Bloomberg Markets
October 2015

Fintech Finally Lifts Off

It's been about two decades since a financial company really changed the world. Inc. 500 entrepreneurs are leading a pack of disrupters, raised in the shadow of PayPal, who will change your business relationship to money forever.

10+ mins read
Inc.
September 2015

Greater access

Open banking offers potential for better customer experience and additional revenue streams, writes Zainab Mansoor

2 mins read
Gulf Business
January 2021

The Money ‘Changers'

India’s fintech industry is changing the way Indians use money. But is everyone ready for the next round of disruption?

8 mins read
THE WEEK
December 13, 2020

Fin Tech Firms A Disruptor Or Partner To Banks

As the finance industry grapples with what the next generation of banks and payment systems will look like, whether you’re a multibillion-dollar traditional bank or a startup looking to bring cutting-edge technology into the mainstream.

10 mins read
BANKING FINANCE
October 2020

युवाओं के लिए मुसीबत बना एप से कर्ज लेना

• मोबाइल एप के जरिये चंद मिनट में छात्रों और नौकरीपेशा को देते हैं कर्ज • 15 दिन से एक माह के लिए मुहैया कराते हैं कर्ज

1 min read
Hindustan Times Hindi
September 17, 2020

UN BANCO FRANCO

La estrategia de comunicación interna y externa es fundamental para la institución.

2 mins read
Revista Summa
Revista Summa edición Septiembre

The necessary alliance: Banking and fintech

The use of technology to facilitate financial offerings, commonly known as fintech (financial technology), has been around for a while, but has gained renewed focus in recent years, in turn impacting the financial ecosystem.

10+ mins read
Gulf Business
September 2020