From the accelerating shift in digital transformation to a deep realization of the need for a greener future, the COVID-19 has disrupted everything, reorienting the way we work, play and live. As we progress towards the new beginning, it’s an opportune time for enterprises to look back and connect dots.
The disruption is here to stay and that calls for transforming this crisis into the new normal. As we welcome the beginning of a new decade, here are the five trends to watch out for in the year 2021.
The 5G future
While India gears up for 5G adoption in 2021, the concerns around network and data security are also looming large. From the user point of view it could not be a better time as many of us would be working from home and a faster internet would be a boon. However, 5G is not just about consumer mobile services as it will reset the order of internet-based services as well.
Being an all-encompassing transformative technology, once 5G will be set in motion with optimum application, it will soon be the oxygen to our hybrid virtual ecosystem across industries. This is so, simply because the technology is dynamic and versatile in nature and can fuel internet of things (IoT) and intelligent use and management of data even more superiorly.
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We seek to become the AWS for B2B and B2C communication
Infobip operates a full-stack Communications Platform as a Service (CPaaS) with private cloud infrastructure and zero-hop connectivity to telecoms globally. As the company Managing Director Harsha Solanki has quadrupled the turnover of the enterprise in the last four years and is working towards building Infobip as an engineering mitochondrion with its benchmarkdefining CPaaS infrastructure and an innovation-centric perspective. In an interaction with Shubhendu Parth, she talks about the business communication trends, the evolving CPaaS market, and how organizations are adopting omnichannel solution to strengthen customer engagement in the New Normal. Excerpts:
The (relay) race is on for the CSPs
Communications service providers can learn from the best practices of successful relay race teams to capture a significant piece of 5G market opportunity
INDIA'S TOP OTT PLATFORMS
The first-ever comprehensive research in India by Voice&Data-Mozark-CMR ranks the country’s OTT platforms on their functional experience and emotional quotient
“The 5G to 6G shift will happen in steps”
As per NTT’s 2020 Global Managed Services Report, organizations indicated that MSPs will provide maximum value during the next 3-5 years through their security capabilities (44%), financial stability, trust and reputation (43%), and automation (43%). Murtaza Bhatia, National Manager – Vertical Solutions, NTT Ltd. India, in an interaction with Pratima Harigunani gives a quick peek into what transpires as the global behemoth undergoes a big internal redesign. He also points out the state of cloud, low-power innovations, photonics, industry collaboration and 5G from a practical and poised lens.
Indian telcos want to live an edge-y life
Online gaming, connected vehicles, and remote working environments require an unprecedented level of low-latency networks
Give contact center service providers their due
Time is ripe for the DoT to define clear guidelines for the third-party contact centers in India. Any further delay will impact services in several vital sectors
Driving the home network connectivity
Wi-Fi 6E is likely to hit its stride in 2022-23 timeframe as the spectrum is released around the globe and clients and applications start to arrive
Better safe, than sorry
Real-time app monitoring solutions help enterprises get a single consolidated view of actionable security intelligence and fight against hackers
5G Is Peanut Butter, Unless…
Every good thing has a hidden side, one that surfaces slowly and, often, when you least expect it. Be cautious when pushing the button on your big 5G project
5G And Beyond: The Digital Future
Discussion around higher speed and performance of 5G over its predecessors tend to miss the forest for the trees. Studies reveal greater RoI over short term from private networks