A business journey can at times be a fascinating one, as has been in the case of Matex which was established 40 years ago by Raghav Agarwalla’s father Anand Agarwalla and his uncle Brij Bindal. When Matex started its operations in the Eighties, the primary focus of the founders was to provide the best in machinery from all over the world to their clients all over India. Japan and Europe were a few of the countries with whom Matex started working during the initial stage. The company managed to bring in esteemed principals such as Toyota, Nissan, and Marubeni. In that sense, Matex has dealt in a variety of plant projects and textile machinery right from its early days.
According to Raghav Agarwalla, Managing Director, Matex, during that time all that the foreign industries were looking for was potential long-term partners in India. The wish of the foreign giants was to collaborate with trustworthy Indian partners who were capable enough to represent their brand in the country. Moreover, the foreign clients wanted partners who would not only understand their products but their philosophy too. For example, when it is dealing with a company such as Toyota, Matex makes sure that the Indian partner speaks in a local language that the people here understand. However, the concept of selling, backup, and more should maintain the Japanese touch.
In this context, Agarwalla says that there are times when the philosophies of the principal and Matex do not match. In that case, they refrain from going into any type of tie-up with such organizations. ‘It is essential to mention that there is no fault of the country in these cases because it is just a clash of philosophies. Matex has always kept its primary focus on the quality of products irrespective of whether they are from Japan, Italy, Switzerland, Germany, Spain or others,” he says.
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