Shopping Malls Continue to Focus on Consumer Safety, Hygiene Amid ReOpening Process
Shopping Centre News| September 2020
While a lot of shopping centres globally are hitting their normal level of business, many are still struggling to cope in COVID times. Here’s a complete lowdown of how mall operators across the world are tackling the pandemic…

Shopping Malls, Stores in Turkey Reach 75 Percent Of Last Year’s Turnover

As malls in Turkey gradually reopened their doors to customers as part of the ongoing normalization process, stores have begun to catch up with their usual revenues. Meanwhile, grocery or supermarket sales, which initially skyrocketed amid the panic-buying during the Coronavirus pandemic, have since started to return to normal levels, reports dailysabah.com.

Shopping mall owners expect to regain last year’s turnover by the end of the year. Stores have already mainly achieved 75 percent of last year’s turnover, with some stores even reaching 90 percent. Murat Izci, the founding partner of shopping mall management and leasing company, KDM, said the remaining 25percent loss was due to a lack of tourists. However, Izc noted that as the tourism sector had seen some positive developments, they forecast achieving last year’s turnovers by the end of the year – provided improvements in the tourism sector maintain their current course.

Izci added that investment plans regarding new shopping malls hadn’t changed despite the pandemic and by the end of this year, 11 more shopping malls will open across Turkey, including in Istanbul, the central province of Konya, northwestern Kocaeli, the Black Sea province of Ordu and the capital Ankara, as well as the provinces of Bayburt, Sirnak, Adana and Agri.

Explaining that shopping rates per capita had tripled during the pandemic despite a decrease in shoppers, Izci said fears of a second wave still affected customer behavior, however, he noted that shopping malls were more hygienic than most places, with precautions in place at the highest level. “There have been serious investments regarding ventilation systems,” he added.

Meanwhile, businesses are also returning to normal in terms of food retail. Although sales more than doubled for grocery stores during the pandemic, Turkey Retailers Federation Chairman Ömer Düzgün said since the normalization process began in August, sales now were parallel to those of 2019.

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