Nilesh Ghule, Co-Founder& CEO, TruckBhejo, in an email interaction with SME WORLD:
TruckBhejo has an impressive portfolio handling a massive logistics network. Comment on your outstanding performance.
TruckBhejo deploys the most efficient logistics network across the sectors using technology-led smart solutions.
We operate with a fleet of over 3,000+ active trucks with different payload capacities and sizes across all three delivery miles. Around 80% of the truck drivers associated with TruckBhejo are the owner drivers and have joined the fleet through just words of mouth. TruckBhejo's ability to provide certainty of contracts and presence across the supply chain of customers allowed truck owner-drivers to scale up their business. From being a single truck owner, they are now small fleet owners. Such a strong supply side has ensured 100% deliveries even in peak seasons and during the tough time of the pandemic.
Further, we cater to various sectors like FMCG, e-commerce, e-grocery, manufacturing, telecom, and retail majors. Customer experience delivered by our team has given us a chance to work with all the marquee names and big brands in the respective industries. Our established portfolio ensures a regular flow of business with no compromise on the economic viability of the contracts.
Describe your journey and what kind of challenges TruckBhejo came its way with and how did you face them?
In the highly unorganized sector, the biggest challenge is to bring the truck drivers under one platform and educating them on the technology-led applications. However, our strong ethical practices, quick payment terms, flexibility and visibility of the truckloads, and thus better trip planning, have resulted in high stickiness. Starting with one order, one route, and one truck, TruckBhejo has come a long way. Today we have 3000+ trucks, presence in 40+ cities, have already fulfilled 1 million deliveries and 2 million tonnages of goods. And this number is growing rapidly especially through the support of owner-drivers who are motivated to stay in the network, bringing in their fellow drivers through word of mouth.
Being a son of a truck driver, it was easy to spot the challenges and I was aware of the hardships and the issues of the truck drivers. At TruckBhejo, we focused on addressing them since the start, which attracted more drivers to join us and are part of our family today.
With the expanding commercial ecosystem in India, how has it made a difference in logistics across sectors?
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