I have, throughout my career been grappling with the issue of assessing myself in making an accurate judgement about candidates who I interview. I have been fortunate. Majority of the candidates I have selected have been good hires. But I have come across some writings and research that made me more aware of the risks involved.
Deception research has consistently shown that accuracy rates tend to be just over 50 percent when they are averaged across truthful and deceptive messages and when an equal number of truths and lies are judged. Interpreting the sales pitch of a sales person, inferring from the claims made during a selection interview, the statements made in meetings, all form an important part of human to human communication.
Decoding the truth and the lies is truly a daunting task. The mystery of decoding what the person opposite us is saying, is an eternal tryst with truth. In transactional analysis we hear about crossed transactions and ulterior transactions. A crossed transaction is one in which the transactional vectors are not parallel, or in which the ego state addressed is not the one which responds. When a transaction is crossed, a break in communication results and one or both individuals will need to shift ego states in order that the communication is re-established. In an ulterior transaction, two messages are conveyed at the same time. One of these is an overt or social level message. The other is a covert or psychological level message. Most often, the social level content is adult to adult ego states.
This story is from the November 2019 edition of People Matters.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.
Already a subscriber ? Sign In
This story is from the November 2019 edition of People Matters.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.
Already a subscriber? Sign In
How Digital Transformation Can Power The Great Reset
Technology has the potential to serve as the key enabler of change between digitalising administrative tasks and fostering human connections
The Crypto Meltdown Of 2022
FTX implosion: A setback, but not the end for the crypto market
Govern Pre-IPO Unicorns to Create Value; Not Valuation
Billion-dollar startups always make the headlines. But is there true value behind those eye-catching valuations? How can proper governance be implemented for these much-hyped companies?
On change and change management
The best way to end the year, especially such a disrupted one as 2022, is by laying the groundwork for the year to come. Michelle Yong, Head of Resourcing at Shell, offers some insights on change management to bring us forward into 2023
The Great Reconnection: A paradigmatic moment for employers and employees
This year has not been a good one for employee retention. The Great Resignation, originally thought to be a US phenomenon, has emerged in Asia now. But is there a way to turn it into the Great Reconnection?
Lessons Managing in leadership: a global hybrid team
What takeaways can we draw from the pandemic? Fatima Koning, Chief Commercial Officer at IWG, shares what the last five years have taught her about managing a global sales team across 120 markets in the hybrid model
Eight HR trends that we saw throughout 2022
As companies manage their workforces in a dynamic era, HR departments have continually adapted and adjusted, and never more than this year as digital acceleration and workplace evolutions came together
One way to turn the tide of employee retention
There's a surprising link between skill development opportunities and job satisfaction. Here are some ways of boosting skilling and thereby talent retention
A key focus for L&D going into 2023 should be business alignment
Venkat Subramaniam of Degreed believes that learning is core to business success and organisations need to invest in the right processes and technologies to adapt to continuous change
WOMEN IN LEADERSHIP CAN BE GAME GHANGER FOR INCLUSIVE FUTURE OF WORK
BREAKING FREE FROM THE STEREOTYPES IN THE INSURANCE SECTOR, PAMELA THOMSON-HALL SHARES HER JOURNEY OF BEING A CHAMPION FOR WOMEN AND BRINGING ABOUT A CHANGE IN A MALE-DOMINATED INDUSTRY
