The coronavirus pandemic was a once-in-a-lifetime test of business continuity planning for retail businesses across the globe. Even when things have stabilized to an extent and economies are gradually opening up, the industry is being confronted by a string of questions, the hardest of which are:
What has changed in consumer behavior and what impact will it have on businesses? What’s the New Normal going to be?
What changes are likely to persist and which of them are reversible?
“Throughout this time, we just slept on the implications of the pandemic on our businesses, how to deal with it, about cash conservation, cost reduction, various survival strategies, etc. I think that the need of the hour is to prepare for what is next,” said Vishak Kumar, CEO Madura Fashion and Lifestyle (Aditya Birla Fashion & Retail), while moderating a session at India’s first Phygital Retail Convention, by IMAGES Group.
Fortunately for the Retail Industry, consumption is an such an integral aspect of modern lives that even a pandemic of the catastrophic proportions of COVID-19 couldn’t abate it. It did, however, create a big dent in consumer behavior and consumption patterns evolved suddenly and radically.
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Organised Retailers Can Partner in Vaccinations
Organised retailers like supermarkets and shopping centres can play a major role in fostering rapid vaccinations. Governments will disburse vaccines to corporations and private organisations, as availability improves, for administering them…
Second Wave of Ad Hoc Localised Restrictions Begin to Hurt Indian Retail Industry
There is a need for a coordinated effort at handling the second wave of the pandemic rather than creating diverse restrictions at the local levels like the local weekend lockdowns, shutdown after a de nite time period, arbitrary testing inside malls, among others...
How The Jewelry Industry is Riding The New Normal
Technology, particularly social media, has also played a crucial role in helping the gems and jewellery industry to regain what it lost in the year since the pandemic. Many companies have taken a leap of faith by continuing to power on with their businesses along with their partners and consumers, using the digital platform to bridge the gap between the real and physical world as seamlessly as they can…
Social Media Retail: How New Age Brands are Earning Big by Creating & Sharing Their Stories
Having a strong social media strategy in place, these brands are creating a ripple in retail, the effect of which has forced many big brands to pay more attention to their social media presence…
How E-Commerce has been a Gamechanger for Indian MSMEs
Internet was once the weakness of MSMEs in India but with the passage of time, the weakness turned into the strength of MSMEs and eventually e-commerce proved to be a gamechanger for Indian MSMEs
Permanent Shift in Consumer Behaviour Pushes Retailers Towards E-Commerce, Technology
Global retailers to focus on virtual try-on experiences, AI, technology and e-commerce to provide seamless user experience while maintaining the highest level of accuracy to the consumers…
Phygital Retail Convention: What's Next – CEOs Talk Strategies, Solutions
Consumption is an such an integral aspect of modern lives that even a pandemic of the catastrophic proportions of COVID-19 couldn’t abate it. It did, however, create a big dent in consumer behavior and consumption patterns. Industry titans talk to solutions and strategies which can used to abate the negative effects of the pandemic…
The Unexpected Opportunity: How COVID Accelerated the Digital Journey of Brands & Retailers Along with Customer Experience
COVID has accelerated the digital journey of brands and retailers across industries and catalyzed innovations to offer customers unparalleled assurances and conveniences. IMAGES Retail brings views of leaders in the digital space from across retail verticals on how their organisations found opportunity in adversity and created innovation benchmarks that will define their growth and leadership even beyond COVID…
Pandemic Learnings: Upcoming Mall Developers Talk Consumer Behaviour, New Mall Design
The pandemic-led shutdown of all economic activity threw the Retail and Shopping Centre industries into chaos. Mall supply was severely impacted, and the future of many projects still remains ambiguous. Those who managed to overcome the worst of the pandemic spoke to IMAGES Retail Bureau about how different the future is for them – namely, building agility and resilience to face uncertain times, being fit for growth by aligning costs with priorities and investing in differentiated capabilities and digital levers…
Rewarding Customers for Walking-In is the ‘IN Thing for Retailers Today'
Retail therapy is the best therapy to beat the blues. Post an overextended period of lockdown, as much as everyone seemed enthusiastic to go and shop to their heart’s content, there were many safety concerns. However, the retail community in India ensured that they not just addressed these worries but also designed enthralling marketing strategies to entice people back into their stores. Here’s a quick look at things that worked to create sales way above the expectations of the retailers…
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China, India, and the U.S. are vying to influence the selection of the next Dalai Lama
An Exclusive Interview With Nandakumar Narasimhan
The Little Red Train
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THE DANGAL IN THE JUNGLE, PART 1
YOU KNOW YOU’RE SOMEBODY WHEN YOU’VE APPEARED ON AN INDIAN DANGAL POSTER — IN OTHER WORDS, IN A WRESTLING ADVERTISEMENT.
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E8 Caste and the Indian Tech Ivies
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I was happily married, happily employed, just plain happy. Until the accident
IN SEASON Chickpeas (GARBANZO BEANS)
Chickpeas appear in early recordings in Turkey well over 5000 years ago. India produces the most chickpeas worldwide but they are grown in more than 50 countries. An excellent source of carbohydrates, protein, fiber, B vitamins, and some minerals, they are a nutritious staple of many diets. The name chickpea comes from the Latin word cancer, referring to the plant family of legumes, Fabaceae. It is also known by its popular Spanish-derived name, the garbanzo bean. Kidney beans, black beans, lima beans, and peanuts are other familiar foods found in this legume family.
When the Signal Goes Out
Government-ordered internet shutdowns are becoming more frequent