India’s retail sector is one of the largest employers in the country with almost 46 million people working in the industry. With the onset of the pandemic and as retail businesses continue to be deeply damaged by the ongoing COVID-19 and economic crisis, a large number of these employees – a vast majority of who come from middle-income and lower-income salaried classes from across India’s urban, peri-urban and rural heartlands – have lost their livelihoods and futures.
IMAGES Group and TRRAIN have shifted focus during this pandemic to this lower income group. Through the Retail Panchayat platform, the two organisations are working closely to support the most vulnerable of our human resources, retail’s foot soldiers.
The last of the weekly ‘Retail Panchayat’ webinar series – in an unrestrained style with candid, insightful conversations on people, processes, practices, ideas, outlooks and learnings in retail – threw up insights on business models, innovation culture, people and products and customer service orientation.
The webinar was co-hosted by B S Nagesh, Founder, TRRAIN and Amitabh Taneja, CMD, IMAGES Group.
The guest speakers included:
Ishwar Chugani, MD & CEO,
Giordano Middle East (FZE) Rahul Singh, Founder & CEO, The
Beer Cafe Shailesh Chaturvedi, MD & CEO,
Tommy Hilfiger and Calvin Klein India
Journey of Giordano
This story is from the July 2020 edition of Images Retail.
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This story is from the July 2020 edition of Images Retail.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.
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