Steeped in tradition and laced with contemporary elegance in every detail – that is how Rajiv Kapoor, General Manager of Fairmont Jaipur, defines luxury. Over the past ten years, he has seen this term evolve gradually. From the erstwhile ostentatiousness, it now embraces individuality and wellbeing, with an acute need for hyper-personalization and elevated levels of indulgence.
Kapoor has managed to stay on top of this game by keeping the guest connect alive. We ensure that the time spent by our guests at Fairmont Jaipur, right from arrival to checkout, are momentous. We truly believe in turning moments into memories – which indeed is luxury in the true sense! he stated.
To celebrate the hotel's tenth year in India, an outdoor barbeque restaurant, 'Zia', was launched. The restaurant takes inspiration from the Mughal era's grills and authentic American barbeque trails, ensuring a luxurious culinary experience for guests.
WELCOMING THE EXCURSIONISTS
Post-pandemic, guests seek much more than just a luxurious stay in a hotel. To inspire people to travel again, Fairmont Jaipur introduced various on-site guest experiences, private and exclusive dining experiences, and personalised services to make them feel truly special and have a delightful stay.
Additionally, it unveiled opportunities to allow guests to immerse themselves in the local culture, including a visit to Nahargarh Fort and cycling to Hathi Gaon. These bespoke experiences go a long way in converting guests who visit the property as 'excursionists' into brand loyalists.
This story is from the March 2022 edition of Hotelier India.
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This story is from the March 2022 edition of Hotelier India.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.
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