For many years, Fine Lady has produced a wide range of baked goods at its 10 hectare premises in Oxfordshire, UK. Together with a factory in Manchester, the company produces millions of loaves of bread every week. As well as this, it produces various types of rolls as well as biscuits and Good Friday “hot cross buns”.
The Easter period resulted in a considerable production increase of “hot cross buns” at Fine Lady. So the request for an urgent gear unit replacement on its dough proofer meant NORD had to act fast.
“Due to the urgency, it was decided that the gear unit failure would be repaired so that they could restart production, although a long-term solution was clearly required,” explains Paul Martin,
UK Sales Manager - Distribution & End Users, at NORD GEAR LTD. “We’re located just 30 minutes from the Fine Lady site at Banbury. One of our engineers immediately visited the site to identify the failed gear unit. It turned out to be a competitor gear unit that had been discontinued for a number of years.”
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