The Unexpected Upside of a Crisis
Entrepreneur|June 2021
The pandemic seemed to be tanking the biggest deal of John Berkowitz’s career. Then he learned how to harness the chaos.
By Jason Feifer
The Unexpected Upside of a Crisis

John Berkowitz grabbed a surfboard, paddled out into open water, and let loose nearly a year’s worth of anxiety. “I just screamed,” he says. “At the top of my lungs. It was the most incredible PTSD scream I’ve ever done.”

Berkowitz had begun 2020 trying to acquire a larger company, which was already stressful. Then the pandemic set in, causing chaos. Investors were scared. Travel was impossible. But he pulled it off— raising $68.1 million, outlasting competitors, navigating cultural barriers, and transforming his business as a result.

Now, he realizes, the pandemic pushed him into a great lesson about business. He discovered that with the right attitude, downsides can become upsides. “You can lean into the uncertainty,” he says. “I gave ruthless transparency into our business.”

The saga began in September 2019. Berkowitz is the founder of the Austin, Texas–based OJO Labs, an online platform to help people buy and sell homes, and he had a great chat with the CEO of Movoto, a large online real estate brokerage. Berkowitz saw an opportunity. If he could buy Movoto, he’d gain millions of customers and take a massive leap forward.

This story is from the June 2021 edition of Entrepreneur.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.

This story is from the June 2021 edition of Entrepreneur.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.

MORE STORIES FROM ENTREPRENEURView All
Why Small Businesses Can't Afford to Grow
Entrepreneur US

Why Small Businesses Can't Afford to Grow

Big companies take a long time to pay their suppliers. Sometimes, so long that the supplier goes out of business. Two entrepreneurs wanted to find out why this system is so broken-and wound up creating a solution.

time-read
10+ mins  |
March - April 2024
MY FAVORITE CUSTOMER
Entrepreneur US

MY FAVORITE CUSTOMER

For small, independent businesses, loyal patrons are benefactors, protectors, muses, and mascots. They make sure the show goes on. Here, three business owners celebrate an irreplaceable member of their community.

time-read
1 min  |
Startups - Spring 2024
Do You Say 'Yes' Enough?
Entrepreneur US

Do You Say 'Yes' Enough?

We don't give ourselves enough credit for trying. So let's start doing it right now.

time-read
2 mins  |
Startups - Spring 2024
He Does $10 Million-Plus in Sales
Entrepreneur US

He Does $10 Million-Plus in Sales

When Jeffrey Bell gave up horse training to buy a Floor Coverings International franchise, he wanted to get out ahead of his new pack. To do that, he had to learn to delegate.

time-read
2 mins  |
Startups - Spring 2024
How This Business Rookie Became a Top Seller
Entrepreneur US

How This Business Rookie Became a Top Seller

After competing in two Olympics, Cammile Adams dove headfirst into her second career - and became SafeSplash Swim School's #1 franchisee. Here's how.

time-read
2 mins  |
Startups - Spring 2024
How to Pick the Perfect Franchise For You
Entrepreneur US

How to Pick the Perfect Franchise For You

There are a lot of great brands out there. But that doesn't mean they're all a great fit.

time-read
2 mins  |
Startups - Spring 2024
Serving the Underserved
Entrepreneur US

Serving the Underserved

When Dennis Johnson opened a Pizza Ranch in Minnesota, he hoped to serve the nearby Native American communities in more ways than one.

time-read
2 mins  |
Startups - Spring 2024
When Life Is Preparation
Entrepreneur US

When Life Is Preparation

Vanesa Ellis was no expert on mosquitoes or lawn care. But as it turns out, something else made her the perfect fit for two home-care franchise brands.

time-read
2 mins  |
Startups - Spring 2024
Changing Careers? Consider Franchising.
Entrepreneur US

Changing Careers? Consider Franchising.

Here are five reasons why franchise ownership could be the right fit for you.

time-read
2 mins  |
Startups - Spring 2024
WRANGLING THE MANY-HEADED MONSTER
Entrepreneur US

WRANGLING THE MANY-HEADED MONSTER

For mom-and-pop business owners, just as inflation calms in one area of operations, it rears its head somewhere else. The best way to stay on top of it, experts say, is to stay flexible.

time-read
2 mins  |
Startups - Spring 2024