Mapping the Route to Success
Entrepreneur|October - November 2021
The tourism industry is ready for a comeback, and travel agents are proving their worth like never before.
CHLOE ARROJADO

Docked cruise ships, flight cancellations, tour refunds—when the travel industry went into free fall in March 2020, Debbie Fiorino saw the chaos up close. As the chief operating officer of travel agency Dream Vacations, Fiorino worked tirelessly to support the company’s more than 1,500 franchisees, who were scrambling to assist thousands of panicked clients with abruptly canceled plans.

A year and a half of lockdowns later, those clients are ready for a vacation, and they’re returning to the agents who helped them in their time of need. With constantly changing COVID-19 testing and vaccine requirements, travel agents have become a vital source of information for many confused travelers. Plus, being stuck at home gave new franchisees time to set up shop. Fiorino discusses what it’s been like keeping Dream Vacations afloat and preparing for travel’s big comeback.

How has the pandemic impacted demand for travel agents?

Continue reading your story on the app

Continue reading your story in the magazine

MORE STORIES FROM ENTREPRENEURView All

Facing a Hard Choice? Get Out of Your Head

When we look at a decision through someone else’s eyes, change becomes a lot easier to make.

3 mins read
Entrepreneur
October - November 2021

Don't Compete. Differentiate!

Want to scale your business? Stop worrying about the competition, and focus on these three areas instead.

3 mins read
Entrepreneur
October - November 2021

100 Women Of Impact – Eva Longoria

Eva Longoria became famous as an actress, but her real mission was to be the boss—and then give opportunities to women who might never otherwise get them.

10 mins read
Entrepreneur
October - November 2021

Where Change Leads You

The process can be painful, but the goal is profound: Find something new that you’d never want to lose.

3 mins read
Entrepreneur
October - November 2021

The Big Are Getting Bigger

Major acquisitions. Consolidations. Conglomerates. What’s going on in franchising? The answer says a lot about where the industry is heading—and what growth means going forward.

10+ mins read
Entrepreneur
October - November 2021

Innovation Comes from Intrapreneurs

Employees say they’re unhappy. Companies are struggling to navigate massive change. The solution to both? It’s creating a culture of intrapreneurship.

5 mins read
Entrepreneur
October - November 2021

Lessons That Are Worth Billions

How did Michael Dell build one of the most valuable technology companies in the world? By being willing to try, fail, and learn.

5 mins read
Entrepreneur
October - November 2021

Mapping the Route to Success

The tourism industry is ready for a comeback, and travel agents are proving their worth like never before.

2 mins read
Entrepreneur
October - November 2021

What Did You Cut?

To stay agile, business owners must often rethink what they truly need. We asked six entrepreneurs: What expenses have you realized your company is better off without?

2 mins read
Entrepreneur
October - November 2021

Making the First Sale

My sales career was almost cut short by my parents.

2 mins read
Entrepreneur
October - November 2021
RELATED STORIES

GERALDO RE-UPS & TAKES ON GOP

FOX News yakker Geraldo Rivera inked a new multi-year deal with the network on the same day he used Twitter to declare war on the GOP!

1 min read
National Enquirer
October 18, 2021

HAYLEY IS TOM'S MISSION: IMPOSSIBLE

Beauty backs off from Cruise control

2 mins read
National Enquirer
October 18, 2021

MEGHAN'S BABY-FAT FIASCO!

Weird wardrobe can’t hide shocking weight gain

2 mins read
National Enquirer
October 18, 2021

WARREN BEATTY TURNS THE CORNER!

HOLLYWOOD legend Warren Beatty looked more codger than Casanova during a rare public appearance late last month, sparking fears the “Shampoo” stud may be circling the drain, sources dished.

1 min read
National Enquirer
October 18, 2021

WILL & JADA'S OPEN-DOOR MARRIAGE!

Shocking admission confirms the rumors

2 mins read
National Enquirer
October 18, 2021

‘NCIS' PAULEY PUSHES BACK

Thinks Mark’s late apology is a crime!

1 min read
National Enquirer
October 25, 2021

PRINCE ANDREW'S EPSTEIN NIGHTMARE

Sordid sex scandal & secret arms deals make rogue royal blackmail target

3 mins read
National Enquirer
October 18, 2021

NEW COVID THREAT: BREAKTHROUGH CASES!

Vax didn’t protect them from illness & even death

2 mins read
National Enquirer
October 25, 2021

MADONNA UNLEASHES HER INNER GRANNY!

HAGGARD hitmaker Madonna’s fountain of youth has finally run dry — and recent photos showed no amount of nips and tucks can pull her back from the borderline of old age, sources snitched.

1 min read
National Enquirer
October 18, 2021

POTENT POTION EASES BACK PAIN

A COCKTAIL of antiaging drugs could end agonizing back pain for millions of Americans!

1 min read
National Enquirer
October 25, 2021