NO DRAMA WITH MAMA (OR ANYONE ELSE)
Entrepreneur US|July - August 2022
How to run a successful franchise with loved ones.
JON MARCUS
NO DRAMA WITH MAMA (OR ANYONE ELSE)

Considering that United Franchise Group started with a business that creates signs, it makes sense that the walls of its sprawling West Palm Beach headquarters are covered with-you guessed it-a whole lot of signs.

Among the most prominent, front and center in the lobby, there's one sign that announces the company's core value: "Like a family."

But UFG, which is affiliated with 10 franchise brands with more than 1,600 franchises worldwide, isn't just like a family. It's a multigeneration, family-run business, with several family members on the payroll. That includes Ray Titus-who founded Signarama with his father in 1986-and Titus' three sons, plus assorted nephews.

In 36 years of running the company, they've learned a lot about what it takes to keep the wheels of a family-run franchise business turning smoothly. "The franchise model is very attractive to families," says Ray Titus. "There are systems in place, processes in place, roles defined...and we understand those dynamics."

This story is from the July - August 2022 edition of Entrepreneur US.

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This story is from the July - August 2022 edition of Entrepreneur US.

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