Qatar Airways first voiced its concern over the paint issue on its A350s in November 2020. This was when it was attempting to repaint a five-year-old aircraft in World Cup livery. The exercise exposed about 980 defects, said Qatar Airways. Five other airlines, including Finnair, Cathay Pacific, Etihad, Lufthansa and Air France had also issue with the A-350 paint, something they had raised in 2016, much before Qatar. But there was no grounding of aircrafts by these airlines.
Qatar Airways is asking for compensation of $618 million plus $4 million a day, and has declined to take delivery of 23 more A350s until the problem with degradation of exterior fuselage surfaces is resolved. Accepting that there were paint flaws that did need attention, Airbus said they were cosmetic issues and did not put safety at risk.
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