Prior to the global pandemic, individuals across the globe had become accustomed to a simpler travel experience. The past year has seen this practice change as countries globally have announced a different set of travel restrictions and guidelines, constantly updated by governments as well as international and local regulatory health bodies.
Hence, planning your journey in the current times is not as much about securing the best pricing options or seamless connections, but more importantly about ensuring a peaceful and safe air travel experience for you and your loved ones. It is imperative that travellers fly with assurance and keeping this in mind, Etihad Airways, the national airline of the UAE, has introduced a host of measures to revive the confidence in international travel via initiatives that aim to ease the burden for travellers and ensure they have a peaceful journey, one that not only prioritises their wellness, but also builds a greener future for aviation and consequently the planet. We take you through how Etihad is transforming the flying experience with a combination of innovation and adaptability, setting high industry benchmarks yet again.
GUEST WELLNESS: ETIHAD’S PRIORITY
A WELLNESS AMBASSADOR ON EVERY FLIGHT
Etihad Wellness is championed by specially trained Wellness Ambassadors, an industry-first initiative. This multi-lingual team who undergo special training at the airline’s training facilities in Abu Dhabi and online are available round the clock to provide essential travel health information and care so guests can fly with greater peace of mind. They are present on-ground at Abu Dhabi International Airport to ensure the same levels of care and support are provided at every point of the customer journey through the airport. This dedicated team is also present on board every flight, providing an enhanced level of customer care focused on health and wellness inflight.
As the national airline of the UAE, Etihad has the advantage of the fact that two thirds of the world’s human footprint is within a four-hour flight of Abu Dhabi
100% OF ETIHAD’S CREW ONBOARD HAS BEEN VACCINATED
In February this year, Etihad became the first airline in the world with all its operating pilots and cabin crew vaccinated to help curb the spread of Covid-19 and give passengers added assurance of safety. This has consolidated the airline’s position as an industry leader in its response to the pandemic and in keeping its employees and travellers safe.
VALIDITY OF ETIHAD’S GLOBAL WELLNESS COVER HAS BEEN EXTENDED
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