2002 Section 89 of the Civil Procedure Code amended to include mediation as a solution to workplace disputes
2005 Mediation and Conciliation Project Committee established by the Supreme Court to oversee implementation of mediation outcomes
2018 Section 12 A introduced as an amendment to the Commercial Courts Act 2015, making it mandatory for parties to opt for mediation before filing a suit; Mediation settlements allowed to have the effect of a civil court order or arbitration award on agreed terms
A Bollywood celebrity checked into one of the popular spa chains in the airport for a shoulder mas sage. In the middle of the massage, she called off the session and made a distress call to the police, claiming that the masseuse touched her inappropriately. The police immediately sealed off the spa. Soon, both parties got into a long-drawn, intense legal wrangle. With no solution in sight, the case was eventually referred for mediation. The mediator reviewed the case, listened to the two sides — the spa owner didn’t want to take a hit on the brand’s image and the celebrity wanted to avoid publicity on the topic. The mediator suggested that instead of a long-drawn trial, the owner could pay a compensatory fee for the inconvenience and trauma caused to the celebrity by the spa employee’s behaviour. Both parties found the verdict reasonable and the case was settled amicably.
This story is from the May 16, 2021 edition of Business Today.
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This story is from the May 16, 2021 edition of Business Today.
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