Tasso Yaming explains how the bank aims to enhance customer service by sanctioning loans under defined TAT
Arunachal Pradesh Rural Bank, a scheduled bank, established on 30 November 1983, is sponsored by State Bank of India. The bank, situated in the trans-Himalayan region, with wide variation in scenic beauty from the plains of Brahmaputra valley to the snow-clad mountains in the north, has head office at district Papum Pare. The bank is committed to provide banking facilities to all segment of the population with a branch network of 28 branches. The bank has several departments at the head office, most of which are headed by women officers under the leadership of chairman Dr Deepak Kumar Gupta.
CENTRAL PROCESSING CLICKS
Tasso Yaming is a Credit Officer of Arunachal Pradesh Rural Bank. She has been heading the CLPC (centralized loan processing cell) team and has 3 employees working under her. The bank started the CLPC in the year 2018 under the guidance of its Chairman Dr. Gupta and General Manager Pradeep Kumar Paul.
Tasso narrates her role and gives backdrop of CLPC: “I have been entrusted with the responsibility of monitoring the proposal received by the branches and to scrutinize them. The actual sanction is done by the Sanctions Committee. Nowadays credit is one of the most important section of banking industries and to make it more advance and comfortable towards the customers, we have CLPC for the convenience of branches. Here our main objective is to give the best service to our valuable customers by following TAT for sanctioning of loan. For a personal loan, we take only 3 days and for a home loan, only 14 days.”
GROWING ADVANCES
This story is from the March 2021 edition of Banking Frontiers.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.
Already a subscriber ? Sign In
This story is from the March 2021 edition of Banking Frontiers.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.
Already a subscriber? Sign In
Kamdhenu & Sammrudhi loans top rural customers
Unnayan Bharat Finance Corporation (UBFC) Director & Co-Founder Avneesh Trivedi shares the company's attempts to enhance the rural lending environment & deliver better services to its consumers:
It's going to be a 'world' of CBDCs
Practically, every central bank in the world is testing and readying a CBDC system:
Training for behavioral & social skills is key
3 CHROs from the top BFSI companies in India open up about their training and motivation programs aimed at enhancing employee effectiveness. The story is divided into 4 parts: (i) functional and behavioral training, (ii) manager to leadership training, (iii) learning-based training, (iv) motivational programs:
THE AI COMPASS
Artificial Intelligence has risen to be the hottest topic of discussion today. It is expected to impact everyone, and the impact could exceed that of war, global warming, supply chain disruptions, geopolitics, and much more.
To mentor & coach emerging leaders
Manish Shah, MD & CEO of Godrej Capital, outlines his focus areas today and in the future:
Innovation will unlock India's Mission 'Atmanirbhar’
Sunita Handa is Chairman, Toyota FSIN and Principal Advisor & TLAB Chairman, Protectt.ai Labs. She shares her current activities and her deep insights on innovaiton in an interaction with Manoj Agrawal:
Algorithm is the Boss
Irem Sayeed, Chief Credit Officer at U GRO Capital, dwells into business focus and modernization at the lender:
Fintech and Neobank under the same Umbrella
It was started in 1902 to build what came to be called Israel:
Bajaj Allianz Revolutionizes Employee's HR and IT Experience with WhatsApp, MS Teams, Al and Automation
A productivity booster shot at BALIC:
Small Beginning for a Big Opportunity
AMU Leasing's focus on serving the underserved market of individuals and fleets looking for financing for electric 3-wheelers and 2-wheelers: