Babu Nair: How has your lending business evolved in the last few months? What changes have come during last 1 year?
Rachit Chawla: Financial services sector is getting evolved every single day. The sector will grow in India transforming the country into the next Singapore. Singapore has adapted various new technologies in the financial services sector as it is a very important sector where people need to focus to create wealth and financial stability. So, the sector is trying to adapt the digital economy vision, executing it at the ground level and mitigating the gaps. However, even with so many flaws and issues, this sector is continuously evolving in order to solve problems. And Finway FSC is among the first set of players during the pandemic to launch a digital platform. A new mobile app called FLAP, which stands for Family Loan Assist for Partners, has been launched and agents have been trained on ways of assisting the customers to provide end-to-end support.
What is the USP that has helped financial businesses in these tough times?
The first and the foremost USP would be omnichannel. In Finway, we provide both types of lending; physical and digital. And our focus is to maintain a proper balance between both the types.
What are the futuristic tools that can be a possibility in this kind of business?
This story is from the July 2021 edition of Banking Frontiers.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.
Already a subscriber ? Sign In
This story is from the July 2021 edition of Banking Frontiers.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.
Already a subscriber? Sign In
Kamdhenu & Sammrudhi loans top rural customers
Unnayan Bharat Finance Corporation (UBFC) Director & Co-Founder Avneesh Trivedi shares the company's attempts to enhance the rural lending environment & deliver better services to its consumers:
It's going to be a 'world' of CBDCs
Practically, every central bank in the world is testing and readying a CBDC system:
Training for behavioral & social skills is key
3 CHROs from the top BFSI companies in India open up about their training and motivation programs aimed at enhancing employee effectiveness. The story is divided into 4 parts: (i) functional and behavioral training, (ii) manager to leadership training, (iii) learning-based training, (iv) motivational programs:
THE AI COMPASS
Artificial Intelligence has risen to be the hottest topic of discussion today. It is expected to impact everyone, and the impact could exceed that of war, global warming, supply chain disruptions, geopolitics, and much more.
To mentor & coach emerging leaders
Manish Shah, MD & CEO of Godrej Capital, outlines his focus areas today and in the future:
Innovation will unlock India's Mission 'Atmanirbhar’
Sunita Handa is Chairman, Toyota FSIN and Principal Advisor & TLAB Chairman, Protectt.ai Labs. She shares her current activities and her deep insights on innovaiton in an interaction with Manoj Agrawal:
Algorithm is the Boss
Irem Sayeed, Chief Credit Officer at U GRO Capital, dwells into business focus and modernization at the lender:
Fintech and Neobank under the same Umbrella
It was started in 1902 to build what came to be called Israel:
Bajaj Allianz Revolutionizes Employee's HR and IT Experience with WhatsApp, MS Teams, Al and Automation
A productivity booster shot at BALIC:
Small Beginning for a Big Opportunity
AMU Leasing's focus on serving the underserved market of individuals and fleets looking for financing for electric 3-wheelers and 2-wheelers: