Vitthal Dhanani reveals that Varachha Urban Cooperative has onboarded vendors for ATM e-surveillance, SIEM and SOC
Technology has always remained a priority at Varachha Urban Cooperative Bank, ever since the Surat-based bank became one of the firsts to introduce IT for its operations so that its progressive customers could derive benefits. And in implementing IT-related projects, information security has been one of its focus areas. Says Vitthal Dhanani, CEO of the bank: “To create awareness and educate our customers about information security, we regularly make use of social media platforms, send emails and SMSes with security tips, especially during festivals. Moreover, we keep fresh content on our website and promote new and existing products on social media networks regularly. We also keep our employees updated on various aspects of information security and also undertake periodic training sessions through webinars. Recently, we had come out with a book, titled ‘Digital Banking & Cyber Security Awareness’ mainly to create awareness among customers and employees. Post pandemic, we have started using digital marketing as much as possible. Every weekend we are marketing one product, which is invariably put on all mediums like website, WhatsApp, social media network etc. Also, we have been spreading customer awareness about cybercrime using the same mediums.”
TESTING CHALLENGES
This story is from the July 2021 edition of Banking Frontiers.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.
Already a subscriber ? Sign In
This story is from the July 2021 edition of Banking Frontiers.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.
Already a subscriber? Sign In
Kamdhenu & Sammrudhi loans top rural customers
Unnayan Bharat Finance Corporation (UBFC) Director & Co-Founder Avneesh Trivedi shares the company's attempts to enhance the rural lending environment & deliver better services to its consumers:
It's going to be a 'world' of CBDCs
Practically, every central bank in the world is testing and readying a CBDC system:
Training for behavioral & social skills is key
3 CHROs from the top BFSI companies in India open up about their training and motivation programs aimed at enhancing employee effectiveness. The story is divided into 4 parts: (i) functional and behavioral training, (ii) manager to leadership training, (iii) learning-based training, (iv) motivational programs:
THE AI COMPASS
Artificial Intelligence has risen to be the hottest topic of discussion today. It is expected to impact everyone, and the impact could exceed that of war, global warming, supply chain disruptions, geopolitics, and much more.
To mentor & coach emerging leaders
Manish Shah, MD & CEO of Godrej Capital, outlines his focus areas today and in the future:
Innovation will unlock India's Mission 'Atmanirbhar’
Sunita Handa is Chairman, Toyota FSIN and Principal Advisor & TLAB Chairman, Protectt.ai Labs. She shares her current activities and her deep insights on innovaiton in an interaction with Manoj Agrawal:
Algorithm is the Boss
Irem Sayeed, Chief Credit Officer at U GRO Capital, dwells into business focus and modernization at the lender:
Fintech and Neobank under the same Umbrella
It was started in 1902 to build what came to be called Israel:
Bajaj Allianz Revolutionizes Employee's HR and IT Experience with WhatsApp, MS Teams, Al and Automation
A productivity booster shot at BALIC:
Small Beginning for a Big Opportunity
AMU Leasing's focus on serving the underserved market of individuals and fleets looking for financing for electric 3-wheelers and 2-wheelers: