The Evolving Face Of Human Capital In Hospitality

The report by JLL and The People Network sheds light on emerging trends, challenges, and outlook for the hospitality sector with a specific focus on HR, during these unusual times

CREATING A CULTURE OF CARE

The GM Summit underlined why hoteliers need to have the confidence that their teams can deliver exceptional experiences, efficiently

THE BEAUTY OF BOUTIQUE

A look at how luxury boutique hotels have used design and personalised experiences to stand out and compete with larger brands

READY-TO-COOK, READY-TO-EAT, READY TO BOOM

Most HoReCa establishments rely on ready to cook products as it simplifies food preparation and helps streamline the overall operations in a big way

TAKING MATTERS INTO THEIR HAND

F&B establishments are increasingly adopting their online ordering platform to take direct orders without a large upfront cost and without paying commissions to aggregators

SNACKING KEY TO MIND, BODY AND SOUL: MONDELEZ INTERNATIONALS STATE OF SNACKING REPORT

Social media continues to inspire new snack choices as consumers continue to strike a balance between indulgent and nourishing snacks

THE PILLARS WHO PROPPED PROCUREMENT

Advance planning, benchmarking, collaborating with local vendors – leading procurement professionals share how they adopted newer and improved processes to augment efficiency

THE SOFT APPROACH

As a soft brand, World Hotels is trying to appeal to independent hotel owners by offering them increased autonomy around operational aspects and design while benefiting from distribution and loyalty networks

STEALING THE SHOW WITH CLEANLINESS

While hygiene theatre was rampant during the pandemic, hoteliers need to consider cleanliness as a strategic initiative rather than a cosmetic one

REDEFINING LUXURY HOSPITALITY

It is continually redefined by an ever-increasing number of new brands and concepts, which is good news for those guests who can keep up with the pace of change

INDIAN HOSPITALITY SECTOR WITNESSED 100.3% YOY REVPAR GROWTH IN Q4, 2021

According to JLL, RevPAR grew by 41.9% in Q4 2021 as compared to Q3 2021, due to ease in restrictions and increase in travel

SUSTAINING AND ENGAGING THE NEXT GENERATION OF TALENT

Practices like promotion, training, educational support, and giving more responsibilities over time boost attachment and control high retention rates

THE LUXE MANDATE GETS AN UPDATE

Now is not the time to look at economies; now is the time to fulfill and exceed guest expectations

RAISE TOURISM GST CONCERNS WITH GOM: FAITH

The association has requested that hotels be allowed to charge IGST to enable seamless availability of credit pan-India to travel agents and tour operators

FROM IMITATION TO INNOVATION

That is the journey that experiential dining has traversed over the recent times

DOING MORE WITH LESS

The adoption of efficient HVAC energy management solutions has minimised the effort needed from a hotel's staff to manage these systems, saving time, effort and man-hours

BACK WITH A BANG

With new ideas, innovative thoughts and fresh perspectives, HICSA 2022 will be centred on resilience

BACK TO THE DRAWING BOARD

From diminished business and profitability, retooling of the manpower pool and driving hard bargains with brand owners - hotel owners and developers have been dealing with a series of challenges since 2020, and continue to do so.

Omicron Dampens Sentiments For Hotel Industry: ICRA

Prolonged lockdowns will impact Q4 FY2022 operating metrics

WHAT'S ON THE MENU?

Frugality, flexibility, innovation and a tech-first approach – that is what F&B managers are serving up

TREATING REMOTE EMPLOYEES FAIRLY IN A HYBRID WORKPLACE

Unconsciously favouring in-office employees—also called distance bias—can make top talent quit

LEADING BY EXAMPLE

Clasping to the winning formula of innovation, renovation, distribution and promotion has helped Nitesh Gandhi of JW Marriott New Delhi drive revenue in a tough market

INDIA'S TOURISM SECTOR SHINES BRIGHT AT EXPO2020 DUBAI

New policy framework to boost tourism growth in India

DECODING THE LOGIC OF DESIGN

Using UX and UI design hotels can enhance smart guest experience and deliver solutions that improve the quality of their stay

THE ADR (ATTRACT, DEVELOP AND RETAIN) STRATEGY

Companies need smart strategies, a conducive growth environment, a healthy work culture, and regular training to succeed in all weathers.

LUCRATIVE HOTEL BOOKINGS DUE FOR A COMEBACK

Long term contracts are going to be a key revenue generator for hotels and a money-saver for group buyers, in a time when bottom lines are contracting

A Life Of Leisure

Over the past three decades and across two generations, the Prasad family has mastered the art of dealing with uncertainties in leisure travel to unearth new possibilities

Coming Home to Odisha

With niche tourism becoming the keyword for travel enthusiasts, the Odisha government plans to promote unique localised experiences through creation of homestays at select areas

Meet, Greet, Learn

While participants at the 12th Hotelier India Awards learnt more about Kimirica Hunter International’s latest products, the brand’s key people also learnt about ongoing hospitality trends from attendees

Easing Things

EaseMyTrip continues to leverage and utilise its vast agent network to grow its holiday booking segment