How To Listen Like A Leader
Smart Healthy Women Magazine|Issue 53

Entrepreneur, Coach and Mother, after nearly 2 decades of professional performance internationally, Emmanuella founded Find Your Voice; a company of Voice and Performance consultants who are also professional performers in the arts. She holds a Masters in Music Performance Teaching (University of Melbourne), Postgraduate Diploma in Psychology (UNE), Honors Bachelor of Music (Kingston University, London), Undergraduate studies in Music Theatre (Griffith University Brisbane). She has been engaged as a performance expert and vocal coach to high profile individuals in leadership worldwide and served on a number of boards including Australian Society of Performing Arts Healthcare (ASPAH).

Emmanuella Grace

As a voice and performance coach, a large part of my job is training people to speak up, even in situations where they feel pressure, anxiety or fear. There is another part to that lesson which is helping people develop a sense of when they should not speak.

Knowledge is power. Insight gives us the ability to mitigate damaging outcomes. The more we listen to those around us, the more we are able to lead insightfully, managing situations diplomatically to the benefit of all involved.

People want to feel heard and when they feel heard, they feel understood; this builds strength and loyalty within a team. Even if we do not agree with or like what we hear, listening can help us navigate situations with a level of consideration that is not possible when we bulldoze from position A to position B right over the top of team members voicing their thoughts.

When I first started my voice training company, one of the coaches, despite being brilliant at training voices, was not rebooking clients and was struggling to implement cancellation policies.

Subsequently, schedules were affected to accommodate missed sessions, clients and coaches were inconvenienced, cash flow was interrupted, and revenue was lost. Concerned for the business, and the effect that this situation was having on the coach’s self esteem, we endeavoured to get the bottom of what was going on.

We discussed a client who’d indicated interest in ongoing training some months before, but had not rebooked. It was then that the coach told me the client had told him that he would not rebook as he was dissatisfied with our strict cancellation policy.

Continue reading your story on the app

Continue reading your story in the magazine

MORE STORIES FROM SMART HEALTHY WOMEN MAGAZINEView All

The Power Of Gratitude

Marisa Ferrera has often been described as loving, compassionate and non-judgemental. She understands the pain of feeling stuck, unworthy and incapable of achieving your dreams, and has created for herself a relationship and lifestyle that is beyond what she imagined was even possible. What brings Marisa the greatest joy is to help others, like you, see just how magnificent you truly are by helping you learn how to connect more deeply with your inner wisdom and guidance so you can create the life & relationships you truly desire. Click here for a complimentary, “Love Your Life & Relationships Breakthrough Session” with Marissa.

2 mins read
Smart Healthy Women Magazine
Issue 56

Grateful? Like Hell!!

Specialising in clearing ‘head trash’, and known as the Catalyst of Change, Sue Lester is an international mindset healer & coach. Sue works with individuals, teams & audiences, optimising their unconscious blueprints ™ so they feel successful on the inside too, reigniting their zest for life’s adventures and achieving that elusive life balance. Sue Lester is the author of “The Face Within: How To Change Your Unconscious Blueprint” and “Answering The Call To Adventure”. She uses her adventurous tales to inspire others to reach for their potential. Find out more at www.SueLester.com.

5 mins read
Smart Healthy Women Magazine
Issue 56

Deep Dive Into Gratitude - Three Thought Provoking Questions

Melissa is a naturopath, nutritional therapist and transformational coach who helps exhausted business women reclaim their energy so they can maximise their productivity and success in business. Her unique approach combines naturopathy, nutrition, psychology and lifestyle strategies to nourish and energise women from cell to soul. Find out more at www. melissasmith.pro.

3 mins read
Smart Healthy Women Magazine
Issue 56

Top Ten Creative Ways To Save Money

Marguerita M. Cheng is the Chief Executive Officer at Blue Ocean Global Wealth. She is a columnist for Investopedia & Kiplinger. She is a member of CNBC Digital Financial Advisor Council. As a Certified Financial Planner Board of Standards (CFP Board) Ambassador, Marguerita helps educate the public, policymakers, and media about the benefits of competent, ethical financial planning. She serves as a Women’s Initiative (WIN) Advocate and member of the Diversity Advisory Group (DAG) for CFP Board.Her mantra is “So many people spend their health to gain wealth, and then have to spend their wealth to regain their health” - A.J. Reb Materi.

4 mins read
Smart Healthy Women Magazine
Issue 54

How To Make Your Child's Bedroom Decor Last From Childhood To Teen

Sharron Tancred is a Customised Artwork Specialist with training in interior decorating, colour psychology, graphic design and illustration, and helps you to create your more beautiful and meaningful interior decor with personalised art that tells your story but is made to the rules of interior design; but not just art on canvas! Sharron’s developed some unique products for your new build or renovation: Real Art Kitchen Splashbacks, Art into Mosaic, Moveable Outdoor Murals and soon, her artwork printed onto large tiles! As a decorator, Sharron gives you decor tips and training to help you get a plan and works with interior designers for a shared vision. Download her free decorating cheatsheet and find out more about Sharron and her work on her website, Facebook and LinkedIn.

4 mins read
Smart Healthy Women Magazine
Issue 54

Creativity In Leadership

As founder of Lead and Succeed Resources and Succeed with Stacey, Stacey’s company assists business owners to cultivate leadership and “deepen their benches.” Other than financial advising, she saw the need businesses had for increased productivity, growth and key person retention. So she added private leadership consulting as an offering to her clients, owners of affluent privately held businesses. That led to her developing programs for their employees.Her newest book was just released in July, “Train Your Brain; 5 Ways to Master Your Mindset and Achieve Your Life Goals”. She is also a keynote speaker and an Executive Director and Coach with The John Maxwell Team.

4 mins read
Smart Healthy Women Magazine
Issue 54

Coaching Creatively

Ton Michail is an Entrepreneurial Activist...A Rebel With a Cause!Founder and award-winning Chief Imagemaker Jon, together with his team at Image Group International, help executives and entrepreneurs to build, grow, and monetise their personal brands, (online and offline) by positioning them to stand out so they attract their ideal clients. They are committed to maximising an individual’s personal impact, influence, and value in the ever-changing and disruptive business environment. Image Group International is recognised as Australasia’s leading personal brand image advisory, with over 29 years of proven results.

3 mins read
Smart Healthy Women Magazine
Issue 54

The 21st Century Superwoman – Powers You Need To Survive In Business In 2018

Entrepreneur, Author, TV Presenter, Video Coach and Unstoppable Force.Dedicated to helping women with a message to succeed.Tracy is here to encourage women in business to dream big and then put the steps in place to achieve these dreams through making smart choices that suit your budget and circumstances.

2 mins read
Smart Healthy Women Magazine
Issue 53

The Highs And Lows Of Being A Female Entrepreneur

Kim Speed is an experienced branding expert, a graphic designer, author, speaker, and workshop facilitator. Kim is the owner of Purple Moon Creative, Brand and Marketing Boutique where she helps start up companies and small business owners to become visible to their prospects, and to turn those prospects into clients. Kim’s passion is to help business owners find the clients they love to work with and turn them into loyal fans. She educates and teaches them that getting brand clarity and focus will build a strong business and increase their profits..

4 mins read
Smart Healthy Women Magazine
Issue 53

The Rural Vet

Jon Michail and his team at Image Group International partner with smart and ambitious individuals to achieve breakthrough results with contrarian and disruptive ways to grow and monetise their personal and business brands. A veteran, multi-award-winning coach and author with a Who’s Who clientele, Jon is the CEO and Founder of Image Group International, an Australian-based corporate and personal brand image advisory and coaching organisation that conducts transformational seminars, workshops and oneon-one coaching in over four continents. He is recognised as Australasia’s No. 1 Image Coach.

2 mins read
Smart Healthy Women Magazine
Issue 53
RELATED STORIES

WILD COMFORTABLE

AN EXCLUSIVE PRIVATE RANCH COMMUNITY JUST MINUTES FROM DOWNTOWN CARMEL-BY-THE-SEA AND THE PACIFIC OCEAN IS THE IDYLLIC SETTING FOR THIS HACIENDA-STYLE HOME THAT EMBODIES A CHARMING STORY AND LIFESTYLE.

4 mins read
COWGIRL
January/February 2021

The art of a true cowgirl

ART OF THE COWGIRL FOUNDER TAMMY PATE HAS MANIFESTED A REALITY FOR ANYONE WHO HAS EVER DREAMED OF LIVING A COWGIRL’S LIFE.

7 mins read
COWGIRL
January/February 2021

MULE ALLEY

Harnessing the heritage of Fort Worth, the legendary horse and mule barns of Mule Alley have re-emerged as a beautifully restored destination within the Stockyards.

1 min read
COWGIRL
January/February 2021

History of Ranch Rodeo

A working cowboy’s event, the modern-day version of a rodeo is vastly different from its predecessor, the traditional ranch rodeo. Instead of the glamorous and sometime theatrical performances of today’s professional rodeos, ranch rodeos remain dedicated to the skill and determination necessary to work a ranch. From their grass-roots evolution in the 19th century to the thousands of annual events today, ranch rodeos connect generations of cowboys and cowgirls across the country.

2 mins read
COWGIRL
January/February 2021

COWGIRL ICONIC

Twenty nine-year-old Florence LaDue laid on her back in the middle of a rodeo arena in Alberta, Canada, twirling a lasso. It was July 1910 and the crowd in the stands watching her work were cheering and whistling. The trick the petite cowgirl was preparing to do was to throw a wide loop over a rider and his horse as they galloped by.

2 mins read
COWGIRL
January/February 2021

The Sacrifice of the Rainbow Bird

A Tale from the Lenni Lenape

5 mins read
Spider Magazine for Kids
January 2021

COWGIRL Empowered

ERIN BAAYEN OWNER/CEO RUSTY BROWN JEWELRY

4 mins read
COWGIRL
January/February 2021

R.A.O.K. Spinner

AN R.A.O.K., OR “random act of kindness,” is something you do to make someone feel good, just because. Spread some New Year’s cheer with this R.A.O.K. spinner!

1 min read
Spider Magazine for Kids
January 2021

ALL WOMEN'S RANCH RODEO

UNPARALLELED EQUINE ATHLETICISM, SUPREME COW-HANDLING EXPERTISE, AND INCOMPARABLE HORSEMANSHIP CULMINATE IN ART OF THE COWGIRL’S ALL WOMEN RANCH RODEO PRESENTED BY COWGIRL MAGAZINE.

6 mins read
COWGIRL
January/February 2021

Ice Music

EVERY WINTER IN Luleå, Sweden, a remote town located just beneath the Arctic Circle, people are treated to a special concert. It’s not like any concert or recital you might have been to. The concert hall is an igloo, and all the musicians play instruments made almost entirely of ice! These ice concerts have also traveled to places such as Beaver Creek, Colorado, and the Italian Alps.

3 mins read
Spider Magazine for Kids
January 2021