Real-time collaborations between agents and humans possible

In this era of agentic AI (artificial intelligence), its impact on productivity is undeniable and businesses need faster ways to manage daily operations.

- UMA KANNAN @Bengaluru

In this era of agentic AI (artificial intelligence), its impact on productivity is undeniable and businesses need faster ways to manage daily operations. Earlier this year, it was announced that Agentforce, the first digital labour platform for enterprises, will be available in Slack. Speaking about it, Rahul Sharma, vice-president - sales, Salesforce India, said Agentforce in Slack integrates AI-powered agents into the flow of work -by introducing intelligent, context-aware digital teammates directly into one's workflow. These agents automate complex workflows, streamline processes, and enable employees to focus on high-value tasks.