India plans action over cancellations to ‘set an example’

India will take strict action against IndiGo following at least 2,000 flight cancellations this month, the country's civil aviation minister said on Monday, to “set an example” for airlines that violate regulations.

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The cancellations by India’s biggest airline, due to crew shortages after it failed to plan in time for stricter rules on pilot rest, left tens of thousands of passengers stranded, upending vacation plans and weddings, and has sparked a growing passenger fury about lost luggage.

It has also raised concerns about the dominance of a single airline in a country of 1.4 billion people. The crisis has sent IndiGo’s shares down nearly 17 per cent over the past seven days, wiping $4.3 billion off its market value. That included an 8.3 per cent drop in the share price on Monday.