‘Boeing building a culture where all speak up freely’

‘US aerospace company Boeing is building a culture where employees are “comfortable speaking up” when they see issues, so that those can be resolved before they escalate, India & South Asia President Salil Gupte said on Thursday.

- DEEPAK PATEL

Boeing has faced multiple challenges in recent years, including quality control lapses, safety incidents, regulatory scrutiny, labour disruptions, and supply-chain problems, all of which have slowed aircraft production.

For Indian carriers like Air India and Akasa Air, this has led to delays and uncertainty in delivery schedules, complicating fleet expansion and network growth plans. This comes at a time when demand for air travel in India is growing rapidly.

Gupte was speaking at a symposium organised by Indian Foundation For Quality Management (IFQM).

When asked what Boeing has learnt from its sequence of errors in recent years and how it plans to bounce back, Gupte replied, “I'll give a very quick answer to your question, because it’s a pretty straightforward one. It starts with culture, right? Nobody in the aviation business wakes up in the morning saying, ‘You know what, I’m going to build something unsafe today’ Nobody in their right mind does that. All of our loved ones fly on these airplanes every single day, right?”