Ozonetel launches CXi Studio for AI-human collaboration

Ozonetel, an industry-leading provider of a unified customer experience intelligence platform, officially unveiled its latest innovation, CXi Studio, at the HT Media Bharat Nirmaan Conclave & Awards 2025, held on September 24 at Taj Palace, New Delhi.

- TBG NETWORK

Ozonetel, an industry-leading provider of a unified customer experience intelligence platform, officially unveiled its latest innovation, CXi Studio, at the HT Media Bharat Nirmaan Conclave & Awards 2025, held on September 24 at Taj Palace, New Delhi.The launch was led by Shalil Gupta, Managing Director at Ozonetel, in the presence of leaders of tomorrow-visionaries, innovators, and change-makers committed to building Bharat through entrepreneurship and technology. This event was organised as an initiative by NewsReach, with Crafting Bharat as the community partner, India Voice TV as the media partner, and curated by Fever FM.According to a company statement, CXi Studio is an AI orchestration tool that helps businesses personalise conversations and build end-to-end customer journeys. With this breakthrough innovation, organisations can quickly design and adapt workflows in minutes--without waiting for IT intervention.CXi Studio combines an intuitive no-code journey builder, seamless human-AI collaboration, and integration of Aland non-AIworkflows, enabling businesses to deliver smarter, faster, and more contextually relevant customerexperiences.Speaking at the launch, Shalil Gupta, Managing Director at Ozonetel, said, "CXi Studio is a true Atmanirbhar champion. Built in India and ready to serve the world, what excites us most is how it fosters a strong human +Alpartnership, giving bus