SAFPS launches campaign to help spot and stop scam calls

IN A bid to help consumers recognise scams and take appropriate action to protect themselves, the Southern African Fraud Prevention Service (SAFPS) has launched an awareness campaign.

- STAFF REPORTER

According to the SAFPS, the scam in question involves fraudulent phone calls, commonly referred to as “vishing”, where criminals manipulate unsuspecting individuals into divulging sensitive banking information or clicking on malicious links. These links often redirect funds straight into the fraudster’s account.

It says the deception hinges on psychological manipulation and impersonation. Fraudsters frequently pose as representatives from reputable institutions such as banks, mobile service providers, insurers, retailers, government departments, or IT support companies. Their goal is to create a false sense of urgency and legitimacy.

Manie van Schalkwyk, CEO of SAFPS, says: “In South Africa, this scam tactic has become a preferred method for syndicates targeting both individuals and corporate employees, especially those with access to financial systems or customer data.

“The consequences range from drained bank accounts to compromised internal networks.

“Understanding how this scam works is the first step in building resilience, as awareness is the frontline defence in fraud prevention.”