Hassled over a loan that didn’t exist, one man decided to get Payback—and discovered a conspiracy that affects millions.
On the morning a debt collector threatened to rape his wife, Andrew Therrien was working from home, in a house with green shutters on a cul-de-sac in a small Rhode Island town. Tall and stocky, with a buzz cut and a square, friendly face, Therrien was a salesman for a promotions company. He’d always had an easy rapport with people over the phone, and on that day, in February 2015, he was calling food vendors to talk about grocery store giveaways.
Therrien was interrupted midpitch by a call from his wife. She’d gotten a voicemail from an authoritativesounding man saying Therrien was in some kind of trouble. “I need to verify an address to present you with your formal claim,” the man had said. “Andrew Therrien, you are officially notified.”
A few minutes later, Therrien’s phone buzzed. It was the same guy. He gave his name as Charles Cartwright and said Therrien owed $700 on a payday loan. But Therrien knew he didn’t owe anyone anything. Suspecting a scam, he told Cartwright just what he thought of his scare tactics.
Cartwright hung up, then called back, mad. He said he wanted to meet face-to-face to teach Therrien a lesson.
“Come on by, asshole,” Therrien says he replied.
“I will,” Cartwright said, “and I hope your wife is at home.”
That’s when he made the rape threat.
Therrien got so angry he couldn’t think clearly. He wasn’t going to just let someone menace and disrespect his wife like that. He had to know who this Cartwright guy was, and his employer, too. Therrien wanted to make them pay.
At the same time, he worried that the call might not be a swindle. What if some misinformed loan shark really was coming for them? But Therrien didn’t have any real information he could take to the police.
Then he remembered Cartwright had left a number with his wife.
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