What can you expect at a gathering that attracts the most
eclectic bunch of cognoscenti from the Food Retail industry?
As is customary at the annual India Food Forum (organised
by IMAGES Group and publisher of Progressive Grocer), the
Conclave this year rippled with energy and its usual share of
heat and light that the conferences, workshops, exhibitions,
live shows and networking sessions radiated. Industry mavens
who spoke on different themes and topics at the numerous
panel discussions threw up interesting insights on the F&G
industry. Discussions also led to information on trends,
emerging product categories, understanding consumer
behaviour, and on marketing and in-store promotion strategies
– all of which, as everyone agreed, require joint efforts of both
manufacturers and retailers.
Pages 22 to 52 of this issue of the magazine offers a
conspectus of the action at the India Food Forum. For those
who were not there, we bring you interesting bytes and loads
of information exchanged at the Forum. Turn to pages 42 to 52
to 􀃀 nd out the achievers who won the Coca-Cola Golden Spoon
Awards powered by Kissan for excellence in grocery retail
across multiple categories. My congratulations to the winners
and my heartfelt thanks to all the participants at the Forum for
making the show a great success.

In the world of retail, one chain is redefining the concept of Health & Wellness. Wellness Forever, a Mumbai-based retailer, has carved out a unique niche and identity of its own. Traditionally, pharmacies are associated with medicines and vitamins but Wellness Forever has expanded its offerings to include a wide range of food and beverage options. With 407 stores across Maharashtra, Goa, Karnataka, and Madhya Pradesh, it has become India’s third-largest pharmacy and health & wellness chain (see pages 24-32).

Currently, non-pharma sales account for about 45% of Wellness Forever’s business, a figure expected to rise to 65-75% within the next 3-5 years. This shift reflects a broader trend in the health and wellness industry, where pharmaceuticals are increasingly integrated with other health-related products and services.

Another significant trend in the food industry is the remarkable growth of the spices category in India. As the world’s largest producer, consumer, and exporter of spices, India’s branded spice segment is experiencing rapid annual growth of 15% and higher, trailing only behind pasta & noodles, and ready meals (read pages 36-45). Within this spicy saga, we bring you the stories of two luminaries: Catch Spices, a trailblazing brand, and Adesh Kumar Aggarwal, the industry’s Masala Man (pages 50-66).

Amajor supermarket chain in southern India is commemorating its silver jubilee this month: 25 years of remarkable success in the food and grocery retail industry. Vijetha Supermarkets’ journey from a modest 1,000 sq.ft. store in Hyderabad to a network of 109 outlets spanning Telangana and Andhra Pradesh speaks volumes about its founder Jagan Mohan Rao’s steadfast dedication to excellence and customer satisfaction.

Our cover story this month (pages 22–32) eloquently portrays Rao’sjourney from humble origins to its current status as a leader in the retail industry. Originating from the agricultural heartland of Andhra Pradesh, Rao nurtured ambitious aspirations. Commencing his career on the shop floor of Trinetra Supermarket, Rao steadily ascended to build his own retail empire. Currently, Vijetha Supermarkets encompasses over 5 lakh square feet of retail space and expects revenues to reach Rs. 850 crore this fiscal year.

What is driving the transition of small provisions store retailers across various regions of India towards more sophisticated modern retail formats? As India’s economy continues to expand and urbanize, consumer preferences are increasingly oriented towards convenience, variety, and quality. Modern trade stores are effectively addressing these preferences and are strategically positioned to capitalize on market opportunities, driven by evolving consumer demands, competitive forces, technological advancements, and shifting business dynamics.

This magazine issue showcases two retailers’ journeys from kirana shops to successful modern supermarket chains in Maharashtra. Jaylaxmi Super Market, originated as a small kirana store in Sindkheda, north Maharashtra, in 1986, and expanded to a 9,000 sq.ft. supermarket in Shirpur by 2020, achieving substantial daily sales of Rs. 8 lakh (see pages 16-22).

Franchising in India’s food and grocery sector, which represents 69% of the retail market, offers lucrative opportunities. Choosing a grocery store franchise is more profitable than starting a new business, offering higher success rates, initial support, and reduced risks. Franchises provide ongoing assistance, a proven business model, and established strengths, enhancing the likelihood of success.

Nowhere else is the success of the franchise model in the grocery sector more evident than in the case of The NEW Shop. The success of its franchise model is particularly evident from its 2019 inception to a nationwide chain of 150 stores. The model distinguishes itself through its remarkable Rs. 15 lakh average monthly revenue per store, and boasting outstanding sales per sq.ft. of Rs. 2,000, surpassing industry standards. Notably, 10% of TNS franchise owners are women, adding a significant dimension to their inclusive success story.

Explore the captivating narrative of The New Shop’s distinctive franchise model on pages 16-23. Discover how the brand is cultivating a cadre of entrepreneurs destined for financial success, with a vision to mentor a minimum of 10,000 franchise entrepreneurs by 2030. Notably, all these entrepreneurs are under the age of 35, many being college students or dynamic young individuals. They recognize that TNS franchise ownership opens the door to earning a substantial lakh or 2 lakh rupees per month. Now, that’s a huge difference, isn’t it?

December marks a significant moment for Progressive Grocer as its publishers the IMAGES Group convene the leaders of India’s Food Retail industry. The 16th edition of India Food Forum 2023 took place at The Westin Hotel in Mumbai from November 30th to December 1st.

In this special India Food Forum issue (pages 40-
84), we provide an overview of engaging panel discussions, keynotes from industry experts and market research leaders like Nielsen, some dazzling product launches, and other highlights. Like its past editions, the Forum this year yielded transformative insights poised to elevate food categories to new heights, boost category sales, and effectively tap into emerging trends. This edition of the India Food Forum showcased over 700 food brands, drew more than 3,000 attendees, featured 100+ exhibitors, and hosted 300+ industry experts. Notable highlights included an open-house interaction involving 200+ supermarket retailers from across India engaging with top executives and Modern Trade Heads from prominent food brands such as Patanjali, Dabur, Godrej Consumer Products, Parle, Marico, ITC, Mondelez, HUL, McCain Foods, Kellogg’s, Johnson & Johnson, Coca-Cola, P&G, Reckitt Benckiser, and many others.

The future of the food and grocery industry is being shaped by the convergence of technology, consumer behavior, and retail strategy. A prime example of this kind of convergence is udaan, India’s largest e-B2B player, which has harnessed technology to redefine the food and grocery landscape. Read the pages 40-56, which reveal udaan’s meticulous strategy in the FMCG business.

Founded in 2015, udaan ventured into the FMCG sector three years later, aiming to unlock its potential and bridge the gap between manufacturers, wholesalers, and retailers for enhanced efficiency and an expanded product range. The company orchestrated a precise interplay of data-driven processes and advanced systems. This begins with efficient availability management, ensuring every product is easily accessible with a simple click.

Currently, udaan’s FMCG business constitutes a robust 30% of its overall operations, recording a remarkable 2x growth in the past year alone. This growth stands as a testament to the transformative power of technological advancements, propelling udaan to the forefront of the industry.

The processed food industry in India is expected to grow at a CAGR of 10-14% in the years ahead with output expected to reach $535 billion by 2025-26. This presents a big opportunity for plant-protein processors, snack-food processors, and other food processors engaged in the ready to- eat and ready-to-cook segments.

Our story on Griffith Foods (pages 24-30) that is globally known for its food processing innovation, shows how food brands can profitably mine this opportunity by innovating and diversifying their product range to cater to a wide variety of tastes and preferences. The brand set up shop in India in 2006 and is mainly engaged in developing products that deliver positive health outcomes, especially sugar-and-salt reductions.

With consumers showing greater awareness around transparent food labeling and sourcing, and clean ingredients, food retailers too are responding to the consumption shift by proactively promoting healthier food options with a heightened focus on quality, sourcing, importing, selection and merchandising standards.

It’s that time of year again when the festive season comes marching upon us. The period has traditionally enjoyed a very strong and deep connection with the culture of gifting. For retailers and brands, the season is marked by a huge surge in demand for food products that offer a mark of exclusivity and uniqueness when it comes to gifting.

In fact, the gifting theme has now permeated across all food categories. Read our Festive Gifting story (pages 38-43) on how retailers and brands come out with unique and innovative gift packs and gift hampers and valuefor- money products that are beautifully packaged to meet diverse choices for family and corporate gifting.

Our cover story in this issue (pages 24-34) shines the spotlight on north- Maharashtra’s oldest and most emblematic food and grocery retailer. Jalgaon-based Navjeevan chain of stores has been in the business for over 75 years now, starting off as a modest 25 sq.ft. store in 1946. It transitionedto being a modern supermarket in 1993 at a time when the modern trade concept was a novelty even in the bigger cities like Mumbai and Pune. Today, the chain has nine stores under the Navjeevan banner, with 26,000 sq.ft. of retailing area and Rs. 110 crore of annual revenue.

For some years now, many online grocery platforms are trying to supercharge our huge kirana ecosystem. The likes of udaan, Shopkirana, Jiomart, and a few others immediately come to mind. All of them are offering a full suite of solutions that is helping small retailers to tap into a wider consumer base and transform into modern convenience stores.

One such start-up providing complete business-in-the-box solutions to over 2,50,000 kiranas is the Bangalore-based e-B2B grocery platform Jumbotail. Read our cover story (pages 24-33) that weaves a rich tapestry of its grocery retail journey along the seven years of its operations.

In 2015, when the whole world and their uncle were going crazy after B2C online grocery start-ups, two former classmates from Stanford university – Ashish Jhina and Karthik Venkateswaran – made a counter-intuitive move and launched their online B2B marketplace for food & grocery.

India is the largest producer of milk in the world, contributing 23% of global milk production. But far from being a volumetric paradise for milk, India’s dairy industry finds itself behind the eight ball, beset with a welter of challenges such as low milk productivity, poor milk quality, and inefficient supply chain management.

Headquartered in Erode, Tamil Nadu, Milky Mist is one dairy company that is showing the way for the industry to ramp up productivity, efficiency and profitability. Read our story on pages 26–35 to know how the company, founded in 1992 by a class VIII school dropout, has riden to the top league of India’s dairy industry, growing at a 32% CAGR and earnings slated to come in at Rs. 2,200 crore this fiscal. Today, Milky Mist is among the leading dairy brands in India and when it comes to the dairy industry in south India, it sits right atop the higher ridges of Mount Olympus.

As with milk and dairy, India is also the largest producer, consumer, and exporter of spice products. The spices category has been registering strong kinetic growth at 15% year-on-year with value-added, organic and blended spices taking the lead. Our story on pages 42–55 takes a deep dive into the consumption trends and the market movement of the spices category.

Organic retailing is a tough business to crack. While the success and failure rates of all food stores depend on numerous factors including location, competition, management, and market demand, the odds of business mortality are loaded heavily against organic retailers.

The business is characterized by a very slender base of organic-buying consumers, high cost of organic products, and the attendant challenges in managing the organic supply chain. That explains why many retailers who start down the organic road lose their way before reaching the finishing line. While making ends meet is a huge existential challenge for most organic stores, our story on pages 16-26 serves as a Rx on how to run an organic retail enterprise successfully and profitably. Dhanyam Organic Superstores, which runs 9 organic outlets in Chennai, has created its own retailing canon in running the business profitably and scaling it up.

Like organic, dairy too is a complex business to run and manage. While the perishable nature of milk and issues around its quality and integrity create its own set of challenges, there are other confounding aspects of the dairy business. Read our story on pages 48-58 to discover how large parts of India’s dairy industry continue being saddled with legacy burdens and has a myopic view toward new-age digital solutions.

At a time when competitive intensity is heating up in every sphere of business, Grocery Retailers and Food Brands are scrambling to grab the consumer “share of stomach” alongside their mindshare and wallet share.

In the past issue of Progressive Grocer, we highlighted how the beverage category is seeing the entry of many new players as well as the broadening of its consumer base. With a surge in innovation and product drops, national and regional brands are attempting to create a niche market for themselves by targeting different consumer segments and offering unique differentiation. In this issue, we take another approach to the sector through a report that highlights how retailers can double their income from higher sales of beverages. The report drills down to the policy details conducive for the beverage sector and the changes that policymakers can bring about to make India the beverage capital of the world. (see pages 18–22).

Ever wondered why retailers like McDonald’s, Subway, 7-Eleven, The UPS Store, and Dunkin’ have successfully carved out large business empires globally? That’s because these global retail brands have established operational procedures and cracked a business model that can be replicated transnationally.

In this issue of the magazine, we bring you stories of two retailers that are trying to build their brands along the lines of their more illustrious globalpeers, with a business model that can be scaled nationally and internationally.

Think about price pressures, market disruptions, and increased brand fickleness of shoppers and you get the idea why the retail landscape is becoming increasingly challenging by the day. In such a market scenario, the key to success lies in differentiation but taking conventional approaches such as unique pricing or promotions are no longer effective as they can be easily replicated.

Why taking a personalized approach scores over conventional differentiation (pages 44-45), underscores the importance of incorporating personalization in almost every part of the shopper journey and how retail brands can tailor experiences to meet each buyer’s unique preferences.

Alongside personalization, what cannot be overstated is the quality and calibre of personnel at retail stores. Read this insightful account by a seasoned retailer of her personal shopping experience (pages 20-22) at a hypermarket, where she makes some uncanny observations, including why hiring the right people can bring about operational transmutation for retailers while transforming the experience for shoppers.

Our cover story in this issue (pages 26-35) profiles Delhi-NCR based Honey Money Top whose specialization in the perishables category has turned it into a go-to player for other retailers wanting to transform their fruits and vegetables business and looking to generate better revenues from the category.

If the edge in retail business comes from acting on consumer insights, it is through collaboration that brands and retailers can conjure up innovative ways to win new sets of consumers, expand their customer base and capture a bigger slice of the market.

Our cover story in this issue Packing a one-two Punch (Pages 36-53) showcases 10 outstanding success stories of collaboration between FMCG brands and retailers. The stories exemplify how brands and retailers can create a winning playbook by leveraging on each other’s capabilities and resources.

Each of the 10 stories is a masterclass on brand-retailer partnership and how such collaborations can help each other to tap into new revenue streams, drive up sales, reduce costs, raise brand awareness and improve overall profitability.

Another fascinating story on collaboration highlights how farmers, retailers and the state government of Kerala have come together to spawn a widespread movement in organic farming and retailing. While the momentum began picking up in the early 2000s, a host of factors including government support for organic agriculture and a desire for more sustainable and environmentally friendly food options have galvanized many producers and retailers to jump on to the organic bandwagon.

December is the crowning jewel of a month for Progressive Grocer with its publishers hosting India’s emeriti of the Food Retail industry. The 15th edition of India Food Forum 2022 at The Westin Hotel in Mumbai on Dec. 7-8 became the platform du jour for those looking to get a ring-side view of India’s food retail industry and those wanting to ride the action on the emerging innovations and trends and developments impacting the Business of Food in India.

Capturing the current zeitgeist and gazing into the crystal ball to analyze how India’s Food Retail industry will shake up in the future, the Forum brought together leading food retailers and grocers of India along with some of the most illustrious food brands and other stakeholders in the food retail industry.

In this exclusive Food Forum issue of the magazine (pages 22-62), we bring you an overview of some of the riveting panel discussions, which threw up game-changing insights to propel food categories into the next high-growth orbit, turbocharge category sales, and productively mine new and emerging trends in ways that help script memorable success stories for both brands and retailers.

The Food and Beverage Industry everywhere is in the throes of profound changes. Consumers today have evolved tastes and preferences, and this means that they want no trade-offs when it comes to the cost, quality and variety of products they buy.
Likewise, markets too also evolving with the emergence of new distribution channels, which have to be kept adequately supplied by manufacturers and retailers. They also face significant demands for ramping up their capability and adoption of new products which, in turn, leads to shorter production runs and inventory turnarounds, frequent changeovers, and greater focus on asset utilization. Turn to our story F&B Retail: Challenges and Strategies for Building Operational Excellence and Agility (pages 52-56) for an insightful lowdown on the new challenges and opportunities before manufacturers and retailers.
The one approach that retailers and manufacturers can take to overcome these challenges is to create a ‘Learning Organization’ that is agile at delivering the information flow in the network. The key is to focus on activities that equip a producer or retailer to adapt as external forces change. Our Cover Story of the month (pages 26-41) features Daymart – north Kerala’s largest retailer, which aims to become the State’s best and biggest. Kerala probably has the highest density of modern trade outlets with even small and thinly populated villages supporting multiple supermarkets.

The festive season in India heralds a boom time for all retail players. But this festive season, the first to be celebrated away from the long shadow of the pandemic after two years, the game for retailers has changed profoundly from what it was earlier. The past two years saw huge swathes of consumers embrace online shopping and those customers could still prefer staying away from the grind of in-store walk-ins.

However, even online retailers can no longer rest on the security of a large base of existing customers. Those customers could easily move to another outlet offering a better, more trustworthy experience. In a nutshell, both online and offline players need to keep up with customer expectations, competitors’ capabilities, and technological developments to maximize their advantages and profit margins.

In this October issue of the magazine (pages 14-23), we bring you learnings from retail experts on how retailers can up their game this festive season with targeted advertising, promotions, and other innovations to attract and retain customers.

Today, it has become increasingly critical for retailers to ensure an equally strong presence across all customer touchpoints, whether it’s through touchscreen, voice assistant, live streaming, and more. Only then can a retailer hope to make his store relevant to consumers, who are increasingly becoming nomads in their choice of shopping interface and the way they interact with brick-and-mortar stores.

Our story “Maximizing store value through end to-end retail management” (pages 26-27) dwells on why retailers need to redesign their stores in sync with the emerging consumer demands. Stores need to have a footprint across all consumer touchpoints to be in step with the changing consumer habits and to maximize traffic and footfall. The story calls on retailers to dial up their retail management practices in order to make faster decisions on how to reengineer their store operations and amplify footfall quantum in the future.


For all the brouhaha around healthy foods and healthy eating, India clocks one of the highest growth rates for ultraprocessed food and beverages — items high in added sugar, salt and additives. Euromonitor sales data reveal that the retail value of packaged junk food and soft drinks in India jumped 42X in just 13 years — from 2006 to 2019.

Various consumer interest advocacy groups and industry associations have prayed in aid of introducing statutory regulations by the government to address the nation’s concerns on food safety, nutrition and health. Read our story on page 52-54: India’s Food Processing Industry Bets on FOPL… on how adopting a global best-practice Front-of-Pack Labelling (FOPL) on all packaged foods is the need of the hour for protecting the long-term interests of both India’s processed food market and Indian consumers.

In another riveting cover story in this issue, on page 24-33, we train the spotlight on a new-age start-up retailer that seems to have struck gelt by opening modern grocery stores in the retail deserts of India — places like Sukhiapokhri, Islampur, Ramganj, Chopra, Phulbari, Naxalbari and Khoribari in north Bengal, Kishanganj, Thakurganj in Bihar, and other such places.

E-commerce and online shopping are growing at a steroidal pace in India. So much so that many feel the online channel will soon emerge as the preferred shopping medium and will outsprint offline by a wide distance.

But here’s a sobering statistic for those who think that physical retail and grocery retail, in particular, is fast moving towards its sunset date. According to market intelligence tracker IBEF, the FMCG market in India is expected to grow at a CAGR of 14.9% to reach $220 billion by 2025, from $110 billion in 2020. But only a thin slice of this market — 􀁼3% — will be taken up by e-commerce, leaving about 97% of the FMCG market in the offline domain. So, any apocalyptic prophecy about the future of offline retail is grossly exaggerated and overblown.

In order to capture the huge offline FMCG market, retailers need to build both their online presence and offline footprint. This strategy is best exemplified by The NEW Shop, our cover story retailer (pages 26-37), which has emerged as India’s fastest-growing 24/7 omnichannel, convenience quick commerce company.

The Covid pandemic led to irreparable disruption and dislocation for many businesses. While the damage and loss it inflicted will take some years to recover and recoup, it also forced industries, including retail, to reinvent, reboot, and reimagine the way of doing things.

For one, it brought about a swift acceleration in the adoption of technology. Grocery retailers, in particular, upgraded themselves to become omni-channel and serve customers remotely. In this issue, we bring you a case study (Pages 33 - 35) on how technology integration and interoperability can help retailers to quickly adapt to the changing needs of the market – from digital payments, connected banking, compliance to government regulations for GST, e-invoicing, e-way bills, among others.

The other notable change as the fallout of the pandemic has been the gold rush witnessed in grocery retailing. Even those with a casual eye could not have failed to notice how there has been a scramble by a lot of digital, e-commerce and quick commerce players who are trying to grab a share of the grocery retail market.

We bring you the story of one newbie retailer — Star Localmart — which debuted in October 2020 but has since gone out to launch 76 new stores in the smaller towns of Maharashtra and 

In a world that has been profoundly shaped by a global pandemic over the past two years, this April is special: Big things are starting to happen again. After an interlude of two years — since the Covid 19 pandemic descended on us like a pall of gloom — India Food Forum, tapping into the zeitgeist of the economy’s mood of optimism, stepped up to the plate to bring back the spirit and bonhomie of ‘revival and renewal’ with a whiff of fresh air and breezy chutzpah at its annual felicitations ceremony, held at The Westin Mumbai, on the evenings of 5-6 April.

Turn to pages (32-48) to read about the most eclectic and finest selection of Food & Grocery and Foodservice Retailers who made the cut for India’s most celebrated industry award and honours: The IMAGES Honours for Food & Grocery and Foodservice Retail Icons of India; The Coca-Cola Golden Spoon Awards for IMAGES Most Admired Food & Grocery Retailers; Pepsi-IMAGES Most Admired Foodservice Retailer Awards across categories and formats; and the Pepsi Swagstar Awards for the most hip and happening foodservice retailers.

It’s the most buzzy segment of grocery retail to have emerged after the post-Covid era, occupying the headspace of both retailers and consumers. Yes, we are talking of Quick Commerce, and the model seems to have brewed up a perfect storm in the grocery industry.

We gathered a slate of leading retail professionals who spoke out their minds (Industry Round Table, pages 44) on the nitties gritties of the model and walked us through the important metrics that matter in this business: average ticket size, unit economics, product mix, blended margins, number of bills, average bill value, key value categories and items and, of course profitability. As we see it, though it’s too early to predict the future of the quick commerce model, the segment has already become a market darling with venture capitalists and investors rushing in with dreams of striking gold.

Our Cover Story on Namdhari’s (pages 36) turns the spotlight on perhaps the only fully integrated seed-to-plate retailer in India. The Bangalore-based Namdhari’s Group forayed into the retail business in 2002 and currently operates a total of 31 stores under its two banners: Namdhari’s Fresh and Simpli Namdhari’s. The striking thing about the retailer is that about 50-60 percent of its sales comes through products of which it controls the complete value chain – from the seed to the plate stage.

At a time when food safety and sustainability has come to acquire the mindshare of consumers everywhere, Namdhari’s retailing strategy and initiatives deserve a big shout out. We hope that their success story will spawn more such emulative initiatives from other retailers as well.

Businesses have a way to suss out opportunities even during a crisis. Nothing best exemplifies this dictum than to see new grocery stores and supermarkets spring up across our urban neighbourhoods and city limits during the past two years of the Covid pandemic.

Industry observers, retailers, distributors in the food and grocery segment have vouched for the fact that the food and grocery sector was fortunate to have caught the tailwinds in an otherwise adverse business weather, prompting many new converts to enter or make a strategic shift to the sector.

Our Cover Story on Jalan’s Retail (pages 22-26), a well-known regional grocery retailer based out of eastern Uttar Pradesh, highlights the painstaking efforts and diligence required to make grocery retailing a successful business. Unfortunately, a lot of new grocers are content stocking mainly FMCG products that are easier to stock but yield lesser margins compared to the food and grocery range of products. For any experienced grocery retailer, the focus should be more on maintaining a quality range of food and grocery products that can offer the best margins in the supermarket business and a competitive edge as a retailer.

January arrives freighted with the promise of new possibilities and new beginnings. In keeping with this spirit and mood, our lead story in this issue takes a deep dive into assessing the market cross-currents and riptides that will wash ashore India’s Food & Grocery industry in 2022.

Enriched with insights gained from a cross-section of leaders across the food and grocery industry, our story Retail CEOs… Read the Tea Leaves for 2022 (pages 28-43) takes the pulse on the industry outlook for this year, what interesting trends and concepts will play out, and how the fortune cookie is likely to crumble in the days ahead. Notwithstanding the Covid-related travails of the past two years that hung like a Damocles’ sword over business, the year ahead could prove to be a tide-turner and game changer in many ways. One interlocutor pointed out that the demand for food products currently is still above the pre-pandemic level while all the leaders put their faith in the growth momentum continuing to build on in the months ahead.

However, cautionary notes were struck as well. More online platforms, newer players, and better technologies are entering the market, and they are changing the rules of business engagement. While there is a clear and perceptible shift in consumer behavior and preference for making purchases online, the spotlight on food safety and hygiene has accentuated with customers making food choices that resonate with the changing realities of our current situation.

We trust that the industry will step up to the plate to embrace the challenges and opportunities through new learnings and innovations, and by aligning their offerings and strategies to the tastes and needs of the modern-day consumers.

It’s always heartening to see retailers come up with new concepts and grocery formats. Their new ideas help push the needle on making retailing more creative, fulfilling and socially responsible. We feature one such enterprising retailer in this issue of the magazine (pages 24-27) who has created a completely “zero waste” and green business at his store near Ernakulum in Kerala.
It is one of those gratifying instances where the store and its owner have put into everyday practice the tenet of “be the change you want to see in the world”. The shop does not promote plastic at all and shoppers are encouraged to buy products in paper bags and glass bottles. By selling all everyday items in ‘loose packaging’ and daily essentials like sugar, pulses, rice and even sweets in paper packages, this retailer and his store has set an inspiring example in promoting green earth and reducing single-use plastic.
Our lead story on “Food Brands for New-Age India” (Pages 30-36) looks at how today’s young consumers are increasingly embracing brands that embody the virtues of being clean, healthy, ethical, sustainable and why itis becoming important for retailers and food brands to further deepen their existing engagement and commitment to these ideals and standards.

Between 2013 and 2019, India’s food & grocery market doubled from $300 billion to $600 billion and is expected to jump another $200 billion by 2024, according to consultancy firm RedSeer. This growth will be propelled by new and emerging retail segments, created by our food brands and grocers.

Already, established food categories are being explored deeper and developed further for creating newer sub-categories. For example, the good-for-you health food segment has now spawned several newer categories like gluten-free, lactose-free, vegan, and other Freefrom foods.

Talent has always mattered in retail, but today it matters more than ever and in more ways than ever. Credit the blistering pace of change that has accelerated throughout the world of grocery to the point where words such as “innovation,” “disruption” and “transformation” are now a familiar part of the industry’s vocabulary.

This dynamic environment requires that companies employ talented leaders with diverse skill sets to manage familiar as well as a growing number of new types of challenges. The Food & Grocery industry needs next-generation leaders possessing a set of traits that makes them an innovator, disruptor or difference-maker having an impact on their organization, the industry and colleagues.

April 2024

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January 2024

December 2023

November 2023

October 2023

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July 2023

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December 2022

PROGRESSIVE GROCER has been the voice of the food retail industry for over 80 years in the USA. Serving a wide audience in the Indian market, Progressive Grocer India's readers are top management at headquarters and top decision makers at store level. By anticipating, reporting and interpreting important data and trends, PROGRESSIVE GROCER fulfils its mission of identifying and highlighting insights and opportunity for leading grocery retailers, thereby accelerating brands and sales success for leading manufacturers

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11. サービスおよびすべての出版物は、「現状のまま」および「入手可能な状態」で提供されます。 MAGZTER、その関連会社、サプライヤー、ライセンサーおよび代理店は、明示的か黙示的かを問わず、商品性、特定目的への適合性、および権利侵害の非侵害に関する黙示的な保証を含むがこれらに限定されない、あらゆる種類の保証を明示的に否認します。上記を制限することなく、MAGZTER もその関連会社、サプライヤー、ライセンサー、代理店も、(I) サービスがお客様の要件を満たすこと、(II) サービスが中断されず、タイムリーに、安全に、またはエラーが発生しないことを保証しません。 III) サービスの使用から得られる情報、または出版物に含まれる情報が正確または信頼できるものである、または (IV) 出版物またはサービスの品質がお客様の期待に応えるものであること。信頼できるインターネット接続とデバイスの取得と維持については、お客様が単独で責任を負います。 MAGZTER は、お客様がコンテンツをダウンロードできないことについては責任を負いません。ダウンロードまたはサービスの使用を通じて取得したマテリアルは、お客様自身の裁量とリスクで行われ、かかるマテリアルのダウンロードに起因するコンピューター システムまたはモバイル デバイスへの損害またはデータの損失については、お客様が単独で責任を負うものとします。口頭か書面かを問わず、お客様が magzter から、またはサービスを通じて、またはサービスから得たアドバイスや情報は、いかなる保証も生じません。

2.お客様は、その情報を真実、正確、最新かつ完全なものに保つために維持し、速やかに更新するものとします。あなたは、自分のアカウントとパスワードの機密性を維持し、自分のコンピュータへのアクセスを制限する責任を負い、すべてのコンテンツとサービスの選択と使用を含む、自分のアカウントで行われるすべての活動に対する責任を受け入れることに同意します。

3. いかなる場合においても、Magzter.com、ウェブサイトおよびアプリケーション上のコンテンツの作成、制作、配布に関与する個人、団体、第三者は、契約上または法的責任を負いません。 Magzter.com の使用中または使用中にお客様に発生した直接的、間接的、付随的、特別、および結果的。 Web サイトに登録するか、アプリケーションをダウンロードすることにより、このセクションに記載されている規定が Web サイトおよびアプリケーションのすべての使用およびコンテンツに適用されることに同意するものとします。

3. Magzter からの事前の書面または許可がない限り、ここに公開されているものはすべて Magzter またはそのライセンサーの専有財産であるため、Magzter から取得したコンテンツを変更、コピー、配布、販売してはなりません。このような不正使用は、著作権法や商標法を含む適用法に違反する可能性があるため、Magzter はこれらを厳しく禁止し、そのような違法行為が証明または検出された場合は、アクセスとアカウントを停止します。また、これらの不正行為によって生じた損害についても責任を負う必要があります。出版物の法的所有者が許可する場合を除き、お客様は、サービスを通じてアクセスした出版物をダウンロードすることによって所有権を取得しないことを承認するものとします。著作権法で明示的に要求されている場合、またはサービスの機能によって許可されている場合を除き、変更、リバース エンジニアリング、公開、送信、表示、譲渡または販売への参加、派生作品の作成、またはいかなる形であっても商業的に利用または提供することはできません。 Magzter およびかかるコンテンツの所有者の明示的な許可なしに、アプリのコンテンツ、出版物、またはそれらの一部を第三者に提供すること。当社は、明示的か黙示的かを問わず、Magzter または Magzter のライセンサーの知的財産に対するライセンスを付与しません。

5. あなたは、Magzter.com が他のユーザーや第三者、またはそのコンテンツのいかなる種類の中傷的、攻撃的、または違法な行為に対して責任を負わないこと、および前述の行為による傷害のリスクは完全にあなたにあることを特に認めます。

8. Magzter は、お客様が本利用規約および Magzter が定めるその他の運用規則に準拠しているかどうかを判断する目的で、お客様が公開および入力したコンテンツを監視するすべての権利を留保します。 Magzter は、コンテンツについて決定を下し、独自の意志で削除する権利を有します。

9. Magzter は出版物の販売代理店であり発行者ではないため、Magzter は雑誌に掲載されている意見、アドバイス、声明、サービス、オファーなどを含むコンテンツに対する編集管理を行いません。したがって、Magzter は、そこで提供される情報や事実、または公式の資格に従って行動する Magzter の認定従業員以外の者がサービスを通じて利用できる情報や事実の正確性や信頼性について責任を負いません。したがって、当社には出版物に対する編集上の管理権がありません。本サービスが提供する出版物で行われた意見、アドバイス、声明、サービス、オファー、または第三者によって表明または利用可能にされたその他の情報またはコンテンツは、それぞれの著者または出版社のものであり、第三者のものではありません。マグザー。 Magzter は、サービスを通じてまたは出版物から得た情報への信頼によって生じた損失または損害に対して責任を負いません。本サービスには、他のインターネット サイトおよびサードパーティのリソースへのリンクが含まれている場合がありますが、Magzter は、そのようなリンクされたサイトで利用可能な通信またはマテリアルについては一切の責任を負いません。これらのリンクは便宜のためにのみ提供されています。サードパーティのサイトにアクセスしたり、サードパーティのサイトを通じて注文したりするときに適用される利用規約を理解するのは、お客様自身の責任です。

不快なコンテンツの詳細（プラットフォーム上のリンクを含む）

お気に入りの作品をダウンロードすれば、いつでもどこでもオフラインで読むことができます

愛する人に Magzter ギフト カードをすぐに贈り、何千ものベストセラー タイトルの中からお気に入りの雑誌や新聞を自由に読めるようにしましょう。

Gift your loved ones with a Magzter Gift Card instantly and give them the freedom to read their favorite magazines from thousands of best-selling titles.

{{magCount}}冊の人気のインターナショナル雑誌からお気に入りの雑誌を自由に選べるMagzterギフトカードを、大切な人に今すぐ贈りましょう。

Girish Ramdas は、世界的なデジタル出版ビジネスで話題を呼んでいる、ニューヨークを拠点とする新興企業 Magzter の共同創設者兼 CEO です。 Magzter は 2011 年のサービス開始以来、150 か国以上から 8,500 万人のユーザーを獲得しており、世界中の 4,500 以上の出版社から数千冊の雑誌、新聞、書籍が提供されています。彼は、印刷物、モバイル、Web 開発を含むクロスプラットフォーム出版において 25 年以上の経験があります。この期間中、彼は 3 つの新興企業を共同設立し、経営して成功を収めてきました。彼は雑誌社のデジタル化を可能にし、デジタル世界でコンテンツの収益化を支援してきました。ギリッシュは、オンライン、モバイル、出版エコシステムにおける深い業界経験により、世界中のプラットフォームにわたるデジタル コンテンツの取得、マーケティング、収益化の専門家となっています。

当社のプラットフォーム上で不快なコンテンツに遭遇した場合、当社はお客様の懸念に対処するために苦情救済ポリシーを導入しました。

Magzter Inc. (「当社」、「当社」、「当社」) は、お客様がご自身の個人情報がどのように使用および共有されるかについて関心を持っていることを承知しています。当社のプライバシー慣行の詳細については、次のプライバシー ポリシー(「ポリシー」) をお読みください。当社が運営するウェブサイトおよびそのサブドメインのいずれかにアクセスするか、当社のモバイル アプリケーションやその他のコンテンツ配信方法(総称して「サービス」) を使用することにより、概要が説明されている慣行およびポリシーに同意したことになります。本ポリシーに記載されており、お客様は、当社がお客様の情報を以下の方法で収集、使用、共有することに同意するものとします。

Magzter Inc. は、世界最大かつ急速に成長しているセルフサービスのクロスプラットフォーム デジタル ニューススタンドで、2011 年の創業以来 8,500 万人を超えるユーザーがおり、40 以上のカテゴリ、60 以上の言語にわたる数千の雑誌や新聞を扱っています。ニューヨークに本社を置く Magzter は、アムステルダム、ロンドン、メキシコシティ、チェンナイ、ムンバイ、ニューデリー、バンガロール、シンガポールに現地拠点を置いており、間もなく他の国にも拡大する予定です。 2011 年 6 月に世界的起業家であるギリッシュ ラムダス氏とビジェイ ラダクリシュナン氏によって設立された Magzter は、世界中の雑誌や新聞の出版社が自社のタイトルのデジタル版を作成し、世界中の消費者に配信できるようにします。

Magzter は、ユーザーに安全なプラットフォームを提供することに尽力しています。 Magzter は、パブリッシャーがコンテンツを配布するためのプラットフォームにすぎないことに注意してください。当社は、当社のプラットフォームで公開されるコンテンツを管理または推奨しません。当社は、発行者の行動またはそのコンテンツに対して責任を負いません。

Magzter は、コンテンツまたはコンテンツの一部が権利を侵害したために損害を被った、または費用が発生した当事者を補償する責任を負いません。 Magzter は、第三者の権利を侵害するコンテンツまたはコンテンツの一部に起因する権利侵害について、民事裁判所で法的措置を講じる責任を負いません。

Magzter は、Magzter GOLD と呼ばれる世界最大の「読み放題」サブスクリプション サービスを提供しています。これにより、デジタル読者は月額サブスクリプション料金で 8,500 以上の雑誌や新聞に無制限にアクセスできます。 Magzter はまた、アプリ向けの革新的な ezRead 2.0 機能により、世界最大の記事数を誇ります。これにより、スマートフォンや小さな画面のモバイル ユーザーは、本来の楽しみ方で雑誌コンテンツを楽しむことができます。読みやすく、素晴らしいビデオと高解像度の写真が付いています。

名前

Magzterでのコンテンツ発行に関するサポートが必要は場合は、このフォームに記入してください

 Magzter に入社する前は、Dot Com Infoway (DCI) および Galatta Media の社長を務めていました。彼の任務には、戦略的マーケティング、パートナーシップ開発、コンテンツの世界的な収益化が含まれていました。 DCI は、2000 年には 3 人だった小さなチームから、2011 年には 300 人にまで成長し、世界中のクライアント向けに Web、ソフトウェア、アプリの開発を手がけていました。

Magzterの開始以来、お客様に最高のニューススタンドテクノロジーとサービスを提供するため、世界各国の組織や機関と提携することに尽力してきました。雑誌の購読を顧客に提供したい場合や単に詳細に興味がある場合など、お気軽にお問い合わせください。Magzterはお客様のビジネスの成長を支援いたします。お問い合わせ内容について、以下の質問票にご記入ください：

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 DMCA では、元の DMCA 通知を提出した当事者が反対通知のコピーを受け取ってから 10 営業日以内にお客様に対して訴訟を起こさない場合、当社は削除されたコンテンツを復元することができます。

このポリシーは、お客様がサービスにアクセスする際に当社が収集する、個人を特定できる情報(「個人情報」) およびお客様およびお客様のコンピューターまたはデバイスに関するその他の情報の当社の取り扱いを対象としています。以下で詳しく説明するように、当社はお客様から個人情報を収集することがあります。当社はこの個人情報を、当社の製品、サービス、コンテンツ、広告をパーソナライズ、提供、改善するため、またお客様がユーザー アカウントとプロフィールを設定し、お客様に連絡し、特定の製品やサービスに対するお客様のリクエストを満たし、お客様によるサービスの使用状況を分析するため。場合によっては、当社は一部の個人情報を第三者と共有する場合もありますが、これはポイント 4 に記載されているとおりに限られます。

このタイトルは Magzter GOLD サブスクリプションに含まれています

コンテンツの品質を分析し、パブリッシャーに適切なフィードバックを提供するため

当社では、不快なコンテンツに関するあらゆる苦情に対応する苦情担当者を任命しています。

不快なコンテンツに関する苦情は、上記の電子メール アドレスに電子メールで苦情担当者に送信するようお願いします。また、苦情を申し立てる際には、以下の詳細を提供するようお願いします。

さまざまな雑誌、書籍、ニュース、雑誌および出版物関連コンテンツ (総称して「出版物」と呼ばれます) を注文、購読、配信を受け取り、これらの出版物のデジタル版を配信する機能を提供するアプリ

c.また、パーソナライズされた推奨事項を作成するために、アプリケーションの使用に関連する情報も収集します。お客様がサードパーティのアカウント資格情報を当社に提供した場合、お客様がそのような送信を許可した場合、それらのアカウント内の一部のコンテンツおよび / または情報(以下「サードパーティのアカウント情報」) がお客様のアカウントに送信される可能性があること、およびそのサードパーティのアカウントが当社のアカウントに送信される可能性があることを理解したものとします。サービスに送信される情報は、本ポリシーの対象となります。

 f.当社が収集する個人情報により、当社はお客様のリクエストに対応し、当社の製品とサービスを改善し、お客様に表示される広告とコンテンツをカスタマイズし、新製品についてお客様に連絡することができます。

は、2011 年の設立以来 8,500 万人を超えるユーザーがおり、40 以上のカテゴリと 60 以上の言語にわたる数千の雑誌や新聞を擁する、世界最大かつ急速に成長しているセルフサービスのクロスプラットフォーム デジタル ニューススタンドです。ニューヨークに本社を置く Magzter は、アムステルダム、ロンドン、メキシコシティ、チェンナイ、ムンバイ、ニューデリー、バンガロール、シンガポールに現地拠点を置いており、間もなく他の国にも拡大する予定です。 2011 年 6 月に世界的起業家であるギリッシュ ラムダス氏とビジェイ ラダクリシュナン氏によって設立された Magzter は、世界中の雑誌や新聞の出版社が自社のタイトルのデジタル版を作成し、世界中の消費者に配信できるようにします。

 n.また、ユーザーが当社の利用規約を遵守していることを確認するために、使用状況情報も使用されます。たとえば、ユーザーの使用状況情報は、ユーザーが雑誌やその他のコンテンツを許可された回数、または許可された数のデバイスにのみダウンロードしていることを確認するのに役立ちます。

これにより、デジタル読者は月額購読料で 8,500 以上の雑誌や新聞に無制限にアクセスできるようになります。 Magzter はまた、アプリ向けの革新的な ezRead 2.0 機能により、世界最大の記事数を誇ります。これにより、スマートフォンや小さな画面のモバイル ユーザーは、本来の楽しみ方で雑誌コンテンツを楽しむことができます。読みやすく、素晴らしいビデオと高解像度の写真が付いています。

Progressive Grocer - February 2019

Progressive Grocer - February 2019

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