Can AI Help Me with That ?

David's Dilemma: Can AI Screening Tools Be Trusted in Recruitment? This month, we cover an interesting question from our avid reader David.

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David's Dilemma: Can AI Screening Tools Be Trusted in Recruitment?

This month, we cover an interesting question from our avid reader David.

"I used an AI tool to screen resumes and it rejected some really strong candidates. Did I mess up by trusting it too much?"

David's question touches on a common challenge facing recruitment professionals as Al makes inroads into hiring processes. While Al can help manage growing applicant loads, the concern that it might overlook or unfairly reject qualified candidates raises bigger questions about trust, control, and the evolving role of recruiters. David's experience reflects the balancing act many professionals face: leveraging Al to enhance efficiency without surrendering judgment or inadvertently losing human insight.

The Human Side

David’s unease is understandable—and widely shared among recruiters and hiring managers grappling with Al adoption. The worry isn’t just about missing out on talent; it’s also a blow to professional credibility and authority. After all, recruitment involves judgment honed by experience and understanding of context—elements that feel hard to outsource to a machine.

Beyond that, there’s an emotional undercurrent: guilt about relying on a tool that may not “see” candidates the way a human recruiter would, insecurity about whether Al will replace parts of the job, and confusion about where to draw the line between trusting technology and trusting one’s own instincts.