Organisations struggle with AI adoption due to data and trust issues

ESPITE ambitions to embrace and scale artificial intelligence (AI) use, public sector executives cite data security issues (79%) and limited trust in AI-generated outputs (74%) as primary barriers to widespread adoption.

- EXPRESS NEWS SERVICE @ Bengaluru

ESPITE ambitions to embrace and scale artificial intelligence (AI) use, public sector executives cite data security issues (79%) and limited trust in AI-generated outputs (74%) as primary barriers to widespread adoption. The new Capgemini Research Institute report published 'Data foundations for government — From AI ambition to execution', which says that in the European Union, organisations report a significant gap in confidence when it comes to complying with the EU AI Act, with less than four in ten (36%) prepared to meet these requirements. "To progress their Gen AI adoption, public sector organisations require better data mastery, with the public sector showing limited progress in key areas of data management and utilisation since 2020," it said.