MyRepublic's policy of not imposing download speed limits to stay, says StarHub

StarHub, which completely took over the broadband business of MyRepublic on Aug 12, has broken silence on the latter's no-throttling policy, assuring concerned customers that they will continue to enjoy this feature.

- Lee Li Ying

Throttling is the imposition of speed limits on international downloads.

Since its launch in 2011, MyRepublic has cosied up to users by promising no throttling, allowing users to experience little lag in surfing, gaming and video streaming.

Mr Matt Williams, StarHub's consumer business group chief, confirmed in a media briefing on Aug 20 that MyRepublic customers will face no throttling.

"Just to be crystal clear, MyRepublic broadband service will continue as it is - great quality, super fast and absolutely reliable," said Mr Williams.

Since the acquisition was announced on Aug 12, several MyRepublic customers voiced concerns on whether the internet service provider's no-throttling policy would be affected. Some said they would switch operators if their surfing slowed down or if the price of their current plans increased.