Satisfaction with NHS sinks to lowest level since records began
The Guardian|March 29, 2023
Satisfaction with the NHS has plummeted to a record low of 29% as long waits, understaffing and lack of funding cause intense public frustration.
Denis Campbell
Satisfaction with NHS sinks to lowest level since records began

The striking picture of deep and growing disenchantment with the health service is mirrored by a recent spike in dissatisfaction with the NHS overall to 51% - double what it was in 2020 - as well as a range of key services including GP care (42%), dentistry (42%) and A&E (40%).

Opposition parties and experts claimed the findings, from a long-established survey of attitudes towards the NHS, were a "damning indictment" of the Conservatives' handling of the service since 2010.

The results, from the National Centre for Social Research (NatCen), show satisfaction with the NHS has collapsed from the record high 70% in 2010-the year Labour lost power-to 29% last year. That is the lowest level of satisfaction seen in the 40 years the research has been undertaken.

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