Fashion brands explore the meaning of Al for shoppers
Evening Standard|June 07, 2023
"HELLO, ChatGPT. Will robots become popular in UK fashion shops?" The AI tool that has been attracting frenzied attention in recent months responds with an answer of 300 words or so that in short says: yes, probably.
Joanna Hodgson
Fashion brands explore the meaning of Al for shoppers

The machine learning model, built by OpenAI, outlines a number of ways robots could be used in the industry. Examples include assisting in managing inventory by autonomously scanning and tracking products on store shelves, rearranging mannequins and suggesting outfits or accessories.

While the response cautions that it "can't predict the future with certainty," new research from fintech company Klarna suggests that in-store AI services may well be welcomed by shoppers.

Despite plenty of debate around AI's potential impact on jobs and privacy, buy now, pay later firm Klarna found that about a third of shoppers would be open to the idea of a robot approaching them in-store to take their measurements and recommend styles. An additional 35% would consider it depending on how the robot looks and if it is polite.

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