Hybrid work represents one of the biggest changes in how we work, and comes as the employer-employee relationship is undergoing a radical shift. Employees around the globe are re-evaluating opportunities with a new mindset and renewed expectations from their employers.
Ira Gupta, Head of Human Resources, Microsoft India, says there is no single standard or blueprint for the future of work, and every organisation and every individual will need to create their own unique roadmap as they move forward.
In an exclusive interaction with People Matters, Gupta shares major challenges that leaders face when leading a hybrid team, ways to overcome them and what strategies work to effectively lead a hybrid workforce in the post-COVID world.
Q What are the major challenges for leaders of a hybrid team?
A The diversity of experiences and perspectives is best summed up by what we call the 'hybrid work paradox' which is one of the biggest challenges that come with a hybrid environment.
Microsoft's Work Trend Index survey found that nearly 74% of employees in India want more flexible, remote work options, while at the same time, 73% of them are also craving more in-person time with their teams.
Secondly, one of the most felt aspects of remote work is the impact it's had on our relationships. Our Work Trend Index finds that 32% of leaders in India say relationship-building is the greatest challenge of having employees work hybrid or remote.
The other challenges are what I call the 3Cs - Culture, Communication, and Collaboration. How do organisations create a culture that is inclusive and empathetic to the different needs of their workforce in a hybrid environment? How do you ensure communication channels between the organisation and its employees are always open?
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