The Disarmingly Honest Pen Salesman

Chatterley Luxuries is a trusted web store due to Bryant Greer's sterling reputation.

- BY BARRY GABAY

Chatterley Luxuries owner Bryant Chatterley Greer holding Aurora 100 Anniversario, Conte, and DUCA limited edition fountain pens.

On a typical day at Chatterley Luxuries online web store, owner Bryant Chatterley Greer is up early. Arizona time means the business is two to three hours behind the East Coast. Overnight emails come first. Then there is a progress review for ongoing projects with overseas partners. He also works on short videos—usually a new pen he's especially interested in sharing. Midday is quality control, handwritten thank-you notes, packing, and shipping. Later in the day come website updates, inventory updates, and consignment piece pricing.

Each day is different, but because Bryant has a rhythm, it's generally smooth. Additionally, he talks with customers throughout the day. He answers questions, clarifies specific points, and researches extensively if a customer asks a question he can't answer immediately.

Since boyhood, Bryant has loved pens. He recalls, "At age 13, 1 wrote a 'memoir' and dedicated a page to pens and pencils. 1 even went so far as to 'create' my own pens."

As a young adult, he began collecting vintage fountain pens and later expanded his interest to modern pens. Presently, his personal collection includes stellar examples of vintage and modern, limited and standard editions, from both large and small manufacturers. Each day, he strives to share his passion with customers through Chatterley Luxuries.

In his own words: "I loved vintage, but once I encountered modern pens, it was all over. Modern is my true love, but vintage was my first."