From the mood lighting and friendly crew to the detail-dripping design interiors, there’s a sense of occasion that some other carriers forget to deliver. When Virgin Atlantic launched the Airbus A330neo, all eyes turned to the aircraft’s new Retreat Suite—the airline’s response to the award-winning Qatar Airways Qsuite.
The signature product features a front-row-center pair of Business Class seats that could be turned into a social space for four people traveling together. And while there’s a small additional cost for booking them, the standard Upper Class suites aren’t to be sniffed at.
During a recent trip to Tampa, I tried out the updated Upper Class product to see how it differs from the classic experience. I started at Virgin’s home, London Heathrow Terminal 3, where the secret sauce of Upper Class Wing and Clubhouse made for the perfect start to the trip. Like Delta One, this VIP check-in experience takes much of the pain away from the usual airport journey, getting travelers from curbside to lounge in less than 15 minutes.
Heathrow’s Clubhouse might not have all the lavish bells and whistles from years gone by, but it still has the elements that are important, including à la carte ordering to table, outdoor terrace area, showers, and relaxation cabanas. There are even Peloton bikes for those who are feeling a little more adventurous.
Boarding and Cabin
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