Will our favorite hotel amenities disappear? COVID-19 has dramatically changed our lives in major ways. In travel, there are plenty of minor adjustments, too. At the beginning of the pandemic, people accepted hotel service cutbacks to minimize touchpoints and interactions. As we learn more about how to interact with others safely, many hoteliers cling to those original (cost-saving) ideas as they fight to remain viable businesses. Others are getting creative about how they maintain safe, but high, standards to impress cautious travelers in 2021. A balanced approach somewhere in between may help to keep future travelers (and hotel accountants) happy
FREE BREAKFAST
Many hotels offered complimentary breakfast as part of their brand standard, which people may factor into the value proposition of where to stay. In many economy and midscale hotels, COVID-19 has led to a reduced offering, often a grab-and-go bag with uninspired packaged items. Other hotels nixed it altogether without lowering the rate.
Esta historia es de la edición December 2020/January 2021 de Business Traveler.
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Esta historia es de la edición December 2020/January 2021 de Business Traveler.
Comience su prueba gratuita de Magzter GOLD de 7 días para acceder a miles de historias premium seleccionadas y a más de 8500 revistas y periódicos.
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Train of Thought
As Amsterdam’s airport curtails flights because of environmental impact, KLM suggests that its passengers take to the rails
Entry Level
Why travelers are waiting weeks or even months to receive a new passport or renewal
Big Wheels
American Airlines offers a TSA-approved ground service between Philadelphia and surrounding airports
Le Bon Goût
Air France partners with Michelin-starred chefs for its new menus
First Glance
United unveils new high-end seats
Ring of Fire
In October and April, solar eclipses will dazzle the United States
Just Say Know
To improve mental health, learn new skills on the road—and have fun doing it
Rebalancing Act
How Finnair CEO Topi Manner led the airline through two external crises to bring it back on track
New Look
With industry innovations and a star-studded roster of clients, designer Peter Dundas is changing the shape of fashion
Food for Thought
The pioneering Spanish restaurant EI Bulli is transformed into a museum and culinary laboratory