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A*Star, financial institutions to teach Al to understand Singlish
The Straits Times
|November 14, 2025
Move to develop a voice-to-text model aimed at better serving customers
Monetary Authority of Singapore chief Chia Der Jiun said at the Singapore FinTech Festival on Nov 13 that the momentum of AI adoption and experimentation is building up across the financial sector. PHOTO: SINGAPORE FINTECH FESTIVAL
(SINGAPORE FINTECH FESTIVAL)
A*Star and financial institutions will team up to develop a voice-to-text artificial intelligence (AI) model for the financial sector that can understand Singlish so customers here can be better served.
The model will have the ability to transcribe conversations in Singlish and a mix of commonly spoken languages and dialects.
It was announced on Nov 13 at the Singapore FinTech Festival 2025 by Monetary Authority of Singapore (MAS) managing director Chia Der Jiun.
This story is from the November 14, 2025 edition of The Straits Times.
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