Al-powered Lean could level the playing field for South African SMEs

SOUTH African SMEs navigate a complex business landscape, juggling daily operational demands with the urgent need to adopt rapidly evolving digital technologies.

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Historically, advanced technologies like AI have been largely inaccessible to SMEs, putting them at a distinct disadvantage compared to larger corporations.

However, a new wave of innovation, mirrored by developments in the Global North and championed by companies like LeanTechnovations locally, demonstrates how the strategic integration of AI with proven methodologies like Lean can empower SMEs and foster a more equitable competitive environment.

In economies across the Global North, we've seen AI transform SME sectors. In Germany, the Industrie 4.0 initiatives have enabled smaller manufacturers to automate production lines, optimise supply chains, and personalise products, previously the domain of large enterprises.

In the United States, AI-powered marketing tools are allowing SMEs to target customers with unprecedented precision, rivaling the reach of major brands.

Estonia, a digital leader, has implemented AI in e-governance, streamlining bureaucratic processes and making it easier for SMEs to operate efficiently.

These examples highlight a clear trend: AI is no longer a luxury but a critical tool for SME competitiveness.

These successes offer valuable lessons for South Africa. Like their counterparts in the Global North, South African SMEs often face barriers to growth, including limited resources and access to advanced technologies.