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Taking measures to ensure safety, reinforce ops: Air India CEO

Business Standard

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August 07, 2025

Air India Chief Executive Officer (CEO) and Managing Director (MD) Campbell Wilson on Wednesday sought to reassure members of the Maharaja Club — the airline's frequent flyer programme — that their concerns around flight safety were understandable, given the "heightened scrutiny" following the AI171 crash and regulatory findings.

- DEEPAK PATEL

In an email to Maharaja Club members, he said that the airline is taking steps to ensure safety and reinforce operations, inspections, and training. "Following the tragic accident of AI171 in June, it is understandable that there is heightened scrutiny, coverage, and concern about air travel," Wilson said. Wilson noted that all the processes are backed by a comprehensive safety management system aligned with global aviation standards and fully compliant with the guideline of DGCA and the International Ci

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