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No more 'uncles' and 'aunties', promises DoPA
Bangkok Post
|May 11, 2025
>>The Department of Provincial Administration (DoPA) has issued a letter advising officials to address individuals receiving government services using formal titles or appropriate terms.
The directive follows a complaint to the Office of the Prime Minister by a member of the public who found the use of the informal terms Pa (aunt) and Loong (uncle) by officials at one-stop service centres in shopping malls to be inappropriate.
The complainant recommended officials instead use formal titles such as “Khun” [Mr/Ms] or Khun Look-kha [Mr/Ms Customer].
This story is from the May 11, 2025 edition of Bangkok Post.
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