Previously when Mr Bryan Tan encountered a customer who might have dementia at the FairPrice Xtra branch in Ang Mo Kio Hub where he works, he would be unsure of how to approach or help the person.
"The training taught us what to look out for, what to do and what to say when we encounter someone in our store who might be living with dementia," he said.
"We are then able to spot the symptoms and signs of dementia and use the right approach and care towards the customer." Mr Tan is one of at least 1,000 staff from two supermarket chains - FairPrice and Sheng Siong - who have undergone such training since July 2022.
More than 200 outlets from the two chains have also been designated as dementia Go-To-Points (GTPs).
They will complement existing ones in transport nodes such as MRT stations and bus interchanges.
Diese Geschichte stammt aus der November 21, 2022-Ausgabe von The Straits Times.
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Diese Geschichte stammt aus der November 21, 2022-Ausgabe von The Straits Times.
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